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ServiceSource Tech Stack

Disability services nonprofit operating employment and support programs across 12+ states

Non-profit Organizations Oakton, Virginia 1,001–5,000 employees Founded 1971 Nonprofit

ServiceSource operates a multi-state disability services organization with 1,000+ employees focused on employment placement, family support, and employer partnerships. The tech stack is enterprise-heavy (PeopleSoft, Workday, SharePoint, HMIS) but shows limited engineering depth (3 active engineering roles), suggesting operations and compliance dominate over product innovation. Active hiring leans heavily toward operations (64 roles) and support (37), with an acute pain-point pattern around compliance, document management, and efficiency — revealing an organization scaling services faster than its systems can absorb.

Tech Stack 17 technologies

Core StackAutoCAD Revit Workday Word Excel PowerPoint Outlook Teams Microsoft Office PeopleSoft UPS DCS SharePoint RAPIDS Microsoft Access Windows HMIS

What ServiceSource Is Building

◆Challenges

Maintaining area compliance
Ensuring financial accountability
Ensuring compliance with environmental regulations
Training staff on safety and environmental compliance
Increasing efficiency
Improving production efficiency
Increasing philanthropic support
Reducing document discrepancies
Enhancing customer satisfaction
Meeting contract performance requirements

▲Active Projects

Tax credit assistance for employers
Client service authorization process
Quarterly surveys with employees, employers, and families
Digitization project
Rims reporting
Safety program files management system
Donor cultivation plans
Develop individualized employment plans
Establish employer contacts
Collaborate with doe/dvr teams

Hiring Activity

Steady150 roles · 60 in 30d

Department

Ops

64

Support

37

Healthcare

23

Logistics

6

HR

5

Security

4

Engineering

3

Data

1

Seniority

Junior

63

Mid

60

Senior

13

Manager

5

Intern

2

Lead

2

C-Level

1

Director

1

Notable leadership hires: Chief Cook

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About ServiceSource

ServiceSource is a 501(c)(3) nonprofit headquartered in Oakton, Virginia, founded in 1971. The organization delivers employment placement, family support, and community resource programs for people with disabilities across more than a dozen states and Washington, D.C. Operations span customized programs for individuals, families, employers, and government contracting partners. Active projects include tax credit assistance for employers, individualized employment planning, and safety and compliance program management. Current workforce stands at 1,001–5,000 employees with 147 open roles.

HeadquartersOakton, Virginia

Company Size1,001–5,000 employees

Founded1971

Hiring MarketsUnited States

Frequently Asked Questions

What is ServiceSource's mission?

ServiceSource is a 501(c)(3) nonprofit that facilitates services, resources, and partnerships to support people with disabilities, their families, caregivers, and community members across 12+ states and D.C.