ServiceMaster Restore® Tech Stack

Franchised disaster restoration network with 1,000+ locations across North America

Consumer Services Atlanta, Georgia 10,001+ employees Public Company

ServiceMaster Restore operates a large franchise network focused on emergency mitigation and restoration—fire, water, mold, and odor damage. The tech stack is weighted toward customer relationship and field operations (HubSpot, Zendesk, Xactimate, QuickBooks), reflecting a business driven by rapid emergency dispatch and downstream insurance claims processing. Hiring is concentrated in operations and field crews, with active recruitment across construction and sales roles, signaling expansion of service capacity and commercial revenue channels amid stated challenges around organic lead sourcing and insurance reimbursement cycles.

Tech Stack 12 technologies

Core StackHubSpot Zendesk QuickBooks Xactimate Microsoft Office Microsoft 365 QuickBooks Online Excel Word Outlook PowerPoint Adobe

What ServiceMaster Restore® Is Building

◆Challenges

Increasing organic lead sourcing
Ensuring reimbursement from insurance companies
Cultivating commercial revenue sources
Expanding commercial cleaning services
Expanding market share with national carriers
Identifying systems needed
Meeting cycle time and sla deadlines
Improving franchise performance
Budget control
Insurance reimbursement compliance

▲Active Projects

Disaster restoration services promotion
Engagement through education initiative
Regional client training sessions
Reconstruction after fire
Local sales initiatives
Strategic sales and business development plan
Franchisee workshops and seminars
Regional customer target lists and marketing strategies
Crm system implementation
Rebuilding after water damage

Hiring Activity

Accelerating110 roles · 65 in 30d

Department

Ops

Construction

Sales

Finance

Support

Contents

Logistics

Seniority

Mid

Junior

Manager

Lead

Senior

Notable leadership hires: Crew Chief

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About ServiceMaster Restore®

ServiceMaster Restore is the largest franchised disaster restoration company in the United States, with more than 1,000 locations across North America. The company provides mitigation and restoration services to homeowners and businesses on a 24/7/365 basis, covering fire, water, mold, and odor damage. Operations are structured as locally owned franchises supported by The ServiceMaster Company, a parent organization that also operates ServiceMaster Clean, Merry Medic, Furniture Medic, and AmeriSpec. The company combines field service delivery with proprietary restoration products and technology, comprehensive training programs for franchise owners and technicians, and a support infrastructure for claims documentation and customer communications.

HeadquartersAtlanta, Georgia

Company Size10,001+ employees

Hiring MarketsUnited States, Canada

Frequently Asked Questions

What software does ServiceMaster Restore use?

Primary tools include Xactimate (damage assessment and claims), HubSpot (customer relationship management), Zendesk (support), QuickBooks (accounting), and Microsoft 365 suite. These support claims processing, franchise coordination, and customer communications.