AI agents for customer communications with compliance built in
Sei AI runs a RAG-driven agent platform (TypeScript, React, Next.js, Python on AWS/GCP, Kubernetes) focused on voice and chat interactions at scale. The hiring mix is entirely senior engineers in India—no sales, no product, no ops—suggesting a pure execution phase where the team is solving hard infrastructure problems: low-latency inference, platform auto-scaling, and cost optimization. Projects cluster around knowledge graphs, monitoring integrations, and API layers for customer handoffs.
Sei AI builds AI agents that monitor and respond to customer communications on behalf of enterprises. The product evaluates full communication streams, flags complaints, and surfaces customer satisfaction signals. The platform handles both voice and chat modalities through a stack anchored in RAG (retrieval-augmented generation), orchestration via Pipecat, and real-time infrastructure via LiveKit. Founded in 2023 and based in New York, the company operates with a small, senior-only engineering team focused on scaling from an initial product to production-grade infrastructure.
TypeScript, React, Next.js, Python, AWS, GCP, Terraform, Pipecat, LiveKit, Kubernetes, and RAG frameworks. The stack emphasizes orchestration and real-time communication layers.
New York City, NY. The company was founded in 2023 and operates with 11–50 employees.
Other companies in the same industry, closest in size