49-hectare integrated resort with theme parks, hotels, casino, and entertainment
Resorts World Sentosa operates a sprawling hospitality and entertainment complex on Singapore's Sentosa Island, anchored by Universal Studios, an oceanarium, multiple luxury hotels, and a casino. The tech stack reflects dual operational demands: enterprise resource planning via SAP and Azure cloud infrastructure for guest-facing systems, paired with heavy adoption of monitoring tools (Nagios, Zabbix, CloudWatch, and notably Datadog and SolarWinds as new additions) — a pattern indicating infrastructure scaling pressures and a shift toward observability-first operations. Hiring velocity is accelerating across ops and engineering, with active projects spanning RWS 2.0 expansion, new show development, and supplier decarbonization, suggesting simultaneous capital investment, operational…
Notable leadership hires: Program Lead, MICE Sales Director, Show Director, Art Director
Resorts World Sentosa is a 49-hectare integrated resort destination on Sentosa Island, Singapore, combining theme parks (Universal Studios Singapore, Adventure Cove Waterpark), an oceanarium, six luxury hotels, a convention center, casino, and dining venues spanning multiple celebrity chef restaurants. The property operates as a full-service hospitality and entertainment business, generating revenue across accommodation, attractions, dining, gaming, and events. Owned by Genting Singapore (part of the Genting Group), the resort employs over 10,000 staff across operations, engineering, marketing, finance, sales, design, and construction. Current strategic initiatives include a major expansion program (RWS 2.0), new entertainment production development, and sustainability compliance work.
RWS runs SAP for enterprise systems, Azure and AWS for cloud infrastructure, Power BI and Power Apps for analytics and automation, and deploys Nagios, Zabbix, CloudWatch for monitoring. Recently adopting SolarWinds, Datadog, and Azure Monitor for enhanced observability.
Active projects include RWS 2.0 expansion, new show development, partnership initiatives to expand client base, building enhancement projects, supplier engagement for scope 3 decarbonization, and space planning studies.
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