Coffee and tea roaster and distributor serving foodservice and offices nationwide
Royal Cup is a 128-year-old coffee and tea manufacturer running on SAP ECC 6.0 with heavy reliance on Excel and Microsoft Office for operations. The tech stack is enterprise-traditional with no active modern cloud or automation adoptions listed, while the hiring mix skews heavily toward sales (17 open roles) and manufacturing (12), suggesting growth is frontline-driven rather than technology-led. Active projects center on SAP optimization and future migrations—a pattern consistent with older platforms reaching scaling limits.
Royal Cup manufactures and distributes specialty coffees, teas, and allied beverages to restaurants, hotels, offices, healthcare facilities, and convenience stores across the United States. Founded in 1896 and headquartered in Birmingham, Alabama, the company employs 201–500 people and sources, roasts, blends, and supplies products in multiple formats to foodservice operators nationwide. Core business challenges include managing equipment reliability and maintenance costs, meeting food safety and GMP compliance, optimizing warehouse operations, and scaling their office refreshment services segment.
Royal Cup runs SAP ECC 6.0 as their primary enterprise system, with optimization and future migration projects currently underway. Supporting tools include Excel, Microsoft Office, Word, PowerPoint, SharePoint, and Adobe Creative Cloud.
Key challenges include reducing equipment downtime and maintenance costs, meeting GMP and food safety requirements, optimizing warehouse efficiency, and managing highly automated manufacturing systems. SAP ECC optimization and future platform migrations are also active priorities.
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