Regional health system with 8 hospitals and 500+ care locations across Western New York
Rochester Regional Health operates a sprawling integrated care network serving upstate New York with 8 hospitals, 300+ primary and specialty practices, senior services, and behavioral health units. The tech stack reveals a healthcare IT organization in mid-modernization: Epic Systems dominates clinical workflows, while web properties (Sitecore, WordPress, Drupal) and analytics (GA4, Piwik Pro) handle patient-facing surfaces. Hiring is heavily weighted toward clinical roles (1,046 healthcare headcount) with junior-level dominance (714 open positions), signaling ongoing clinical staffing pressure rather than IT-heavy transformation.
Notable leadership hires: Medical Director, Program Director, Service Line Head, Division Head, Neurosurgery Division Head
Rochester Regional Health is a nonprofit integrated health services organization headquartered in Rochester, New York, serving Western New York, the Finger Lakes, and St. Lawrence County. The organization operates 8 hospitals, more than 300 primary and specialty practices, ambulatory campuses, rehabilitation centers, senior housing and services, behavioral health programs, and ACM Global Laboratories, a clinical trials organization. Clinical specialties include cardiology, oncology, pulmonology, rheumatology, bariatric surgery, infectious diseases, and elderly services. Current pain points center on care quality improvement, cost reduction, insurance verification workflows, coding compliance, claim denials, and patient safety—typical challenges for large regional systems managing complex billing and care coordination across distributed locations.
Epic Systems for clinical records; Microsoft 365 (Office, Teams, Outlook); Sitecore and WordPress for web properties; Google Analytics 4 and Piwik Pro for analytics; PACS and Brainlab for imaging; Kronos for workforce management.
The organization operates 500+ care locations including 8 hospitals, 300+ primary and specialty practices, rehabilitation centers, ambulatory campuses, senior services facilities, and behavioral health programs across Western New York.
Other companies in the same industry, closest in size