Managed IT services and infrastructure support for mid-market companies
REST Solution operates a managed IT services business across Windows, Linux, cloud infrastructure (AWS, Azure), and virtualization platforms (VMware, Hyper-V). The tech stack reflects a traditional MSP foundation—ConnectWise, SIEM, ServiceNow, Active Directory—with emerging emphasis on cloud networking (Azure Virtual WAN, SD-WAN, ExpressRoute). Active projects span infrastructure modernization, security process documentation, and automation/IaC implementation, indicating clients are shifting from reactive support toward proactive, codified operations.
REST Solution provides outsourced IT support and managed services to mid-market companies, headquartered in Muntinlupa, Metro Manila. The company operates across infrastructure design, cloud migration, security governance, and 24/7 monitoring, serving clients across Philippines and Mauritius. Core pain points center on minimizing downtime, meeting SLAs, and identifying cost efficiencies—typical of businesses consolidating fragmented IT operations. The organization runs a small, structured team with engineering, support, ops, and security roles distributed across junior through manager seniority levels.
REST Solution manages Windows, Linux (Red Hat, AlmaLinux, Ubuntu), AWS, Azure, VMware (vSphere, ESXi), Hyper-V, and network infrastructure including Cisco Meraki, SD-WAN, and Azure Virtual WAN. Primary tools include ConnectWise Manage, ServiceNow, Microsoft 365, Active Directory, and SIEM.
Active projects include infrastructure modernization, automation and Infrastructure-as-Code implementation, security process documentation, incident response capabilities, network reliability improvements, and support process optimization.
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