Reputation Tech Stack

AI-powered reputation and review management platform for enterprises

Software Development San Ramon, California 501–1,000 employees Privately Held

Reputation operates a customer feedback and online reputation platform built on React, Node.js, and Salesforce, with heavy reliance on testing automation (Cypress, Playwright, Selenium, WebdriverIO). Hiring momentum is accelerating—29 open roles with sales and support dominating (11 and 8 heads respectively)—while engineering capacity remains lean (5 roles), suggesting the company is scaling revenue operations faster than product velocity. Current pain points center on churn reduction, accelerating sales cycles, and managing high-volume support requests, indicating a maturing SaaS business hitting friction in unit economics and customer retention.

Tech Stack 15 technologies

Core StackJavaScript React Node.js Salesforce TypeScript Cypress Playwright Selenium Jira Asana Zoom Gong WebdriverIO Google Meet Google Workspace

What Reputation Is Building

◆Challenges

Increasing upsell opportunities
High volume customer support requests
Reducing churn risk
Inaccurate business listings
Extending reach into target accounts
Accelerating sales cycle
Tight deadlines for listing updates
Incident management
Performance analysis
Infrastructure automation

▲Active Projects

Enterprise growth in property management vertical
New business acquisition in large multifamily operators
Support knowledge base improvements
Documentation accuracy in salesforce
Thought leadership content strategy
Campaign support
Brand consistency
Customer onboarding
Implementation of saas platform
Customer implementations

Hiring Activity

Accelerating30 roles · 15 in 30d

Department

Sales

Support

Engineering

Marketing

Ops

Seniority

Junior

Senior

Manager

Mid

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About Reputation

Reputation provides a platform for enterprises to monitor, analyze, and improve their online reputation across review sites, social media, and customer feedback channels. The product ingests public and private feedback data and applies AI to surface insights and recommend actions. The company serves mid-market to enterprise customers, particularly in property management and multifamily real estate verticals. With 501–1,000 employees based in San Ramon, California, Reputation operates across the United States, United Kingdom, and India, with active initiatives to expand into large accounts and reduce customer churn through improved onboarding and support.

HeadquartersSan Ramon, California

Company Size501–1,000 employees

Hiring MarketsIndia, United Kingdom, United States

Frequently Asked Questions

What tech stack does Reputation use?

Reputation builds on JavaScript, React, Node.js, and TypeScript for frontend and backend services, integrates Salesforce for CRM, and uses Cypress, Playwright, Selenium, and WebdriverIO for QA automation.

What countries does Reputation hire in?

Reputation has active hiring in the United States, United Kingdom, and India, spanning junior through manager-level positions.