Rasa builds a production-grade conversational AI platform for enterprises managing complex, multi-turn interactions across channels. The company is in aggressive sales-led scaling mode—hiring for four new enterprise AE roles while overhauling NA revenue strategy and outbound pipeline generation—which signals confidence in a land-and-expand playbook but also reveals friction in complex deal execution and pre-sales capacity.
Notable leadership hires: Head of Sales
Rasa provides an enterprise platform for designing, deploying, and managing AI agents that handle long-running conversations spanning chat and voice channels. The platform handles orchestration across multiple systems, escalation workflows, and on-premises or cloud deployments with governance controls. Customers adopt Rasa when they need production-grade reliability and control for AI agents supporting customer-facing or internal operations rather than isolated chatbot use cases. Founded in 2016 and based in San Francisco, Rasa operates across North America and Germany.
Rasa's core stack includes Python, TypeScript, PostgreSQL, and AWS for infrastructure. The company uses Salesforce for CRM, Segment for data collection, Metabase for analytics, and AWS Lambda for serverless compute.
Rasa is headquartered in San Francisco, California. The company is actively hiring in the United States and Germany, with a focus on enterprise sales and marketing roles in North America.
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