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Rainbow Restoration Tech Stack

Multi-location restoration and cleaning services franchise network

Consumer Services Waco, TX 1,001–5,000 employees Privately Held

Rainbow Restoration operates 300+ franchised service locations across the US and Canada, handling water, fire, smoke, and mold damage restoration for residential and commercial properties. The tech stack leans heavily on industry-standard tools (Xactimate, IICRC certification tracking, Verisk, CoreLogic) with administrative software (QuickBooks, Office) — a pattern typical of field-service operations scaling through franchising rather than technology. Active projects reveal a franchise-growth strategy focused on partnership development, lead generation, and continuing education for referral sources, while pain points center on technician retention and operational efficiency (paperwork flow, timely delivery, cost control).

Tech Stack 20 technologies

Core StackQuickBooks Google Ads Microsoft Office Outlook Xactimate IICRC Excel Word Verisk CoreLogic Dash QuickBooks Online Google My Business LinkedIn Instagram iPhone GPS Fusion iPad Google Workspace

What Rainbow Restoration Is Building

Challenges

  • Retaining customers
  • Timely delivery of restoration services
  • Maintaining profitability targets
  • Minimizing repairs and downtime
  • Increasing sales
  • Shortage of skilled technicians
  • Managing growth trajectory
  • Efficient production paperwork flow
  • Controlling costs
  • Meeting customer expectations

Active Projects

  • Brand awareness networking events
  • Continuing education classes for insurance agents and adjusters
  • Sales outreach to potential customers and referral sources
  • Restoration projects
  • Manage after-hours answering service
  • Whale hunting large accounts
  • Develop partnerships with contractors
  • Expand services for existing customers
  • Trauma clean up
  • Death scene clean up

Hiring Activity

Minimal300 roles · 10 in 30d

Department

Ops
165
Construction
76
Sales
21
Support
21
Finance
4
Logistics
2
Marketing
2
Operations
2

Seniority

Junior
165
Mid
84
Lead
19
Manager
16
Senior
8
Intern
1

Notable leadership hires: Lead Field Technician, warehouse lead

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About Rainbow Restoration

Rainbow Restoration is a privately held restoration services company operating since 1981, now spanning 300+ locations in the US and Canada under a franchise model. The company handles fire, water, smoke, and mold damage restoration, alongside specialized cleaning (carpet, upholstery, tile/grout, air ducts) and biohazard scene cleanup. With 1,001–5,000 employees and headcount concentrated in operations and field-technician roles, Rainbow Restoration serves both residential and commercial property owners through a distributed network. Headquarters is in Waco, TX.

HeadquartersWaco, TX
Company Size1,001–5,000 employees
Hiring MarketsUnited States, Canada, United Kingdom

Frequently Asked Questions

Where are Rainbow Restoration locations?

Rainbow Restoration operates 300+ service locations across the United States and Canada, all operating under shared best practices for customer service, technology, and training.

What is Rainbow Restoration's tech stack?

Primary tools include Xactimate (damage estimating), QuickBooks (accounting), Verisk and CoreLogic (claims/property data), IICRC certification tracking, Microsoft Office, Google Workspace, and mobile devices (iPhone, iPad) with GPS for field dispatch.

What services does Rainbow Restoration offer?

Water, fire, smoke, and mold damage restoration; carpet and upholstery cleaning; tile/grout cleaning; odor removal; air duct cleaning; biohazard scene cleanup; window/door board-up; and protective coatings (Scotchgard, Teflon).

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