RAC WA Tech Stack

Member-owned roadside assistance and insurance provider across Australia and WA

Consumer Services West Perth, Western Australia 1,001–5,000 employees Founded 1905 Privately Held

RAC is a 1.9M-member mutual insurer and motoring organization headquartered in Perth, operating since 1905. The tech stack is heavily Azure-centric (SQL Server, Data Lake, Blob Storage, Databricks) with active migration work (Oracle → Azure, Workday/ADP implementations), and the company is standardizing on Infrastructure-as-Code (Terraform, Bicep, ARM). The hiring mix skews operations-heavy relative to engineering, while active projects span mobile roadside services, contact-centre transformation, and an emerging AI governance framework—indicating a large, legacy-bound organization in tactical digital modernization.

Tech Stack 56 technologies

Core StackSQL Server GitHub GitHub Actions PostgreSQL Azure DevOps Oracle Workday ADP Databricks Power BI Python PySpark JavaScript TypeScript React Terraform Node.js Azure Azure Pipelines Metasploit Burp Suite Azure Data Lake Azure Blob Storage Azure SQL Database SQL .NET Framework ARM PowerShell SAST GitHub Advanced Security+23 more

AdoptingTerraform Bicep ARM

What RAC WA Is Building

◆Challenges

Improving contact centre performance
Reducing operational costs
Expanding mobile service fleet
Growing demand for roadside assistance
Staffing gap due to internal movement
Supplier relationship management
Vendor contract management
Employee readiness gaps
Change resistance
Ensuring minimal disruption to service delivery

▲Active Projects

Mobile vehicle servicing
Scaling modern appsec tooling
E-learning content development
Risk maturity improvement
Operational change initiatives in contact centres and branches
Workforce readiness strategies for peak demand periods
Oracle data migration
Workday/adp implementation
Ai innovation lab / centre of excellence
Ai governance framework

Hiring Activity

Steady80 roles · 30 in 30d

Department

Ops

Engineering

Data

Finance

Support

Claims

Marketing

Operations

Seniority

Mid

Senior

Junior

Manager

Lead

Intern

Principal

Notable leadership hires: Chief Information Officer

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About RAC WA

RAC is a member-owned mutual organization providing roadside assistance, insurance, travel, and motoring services to over 1 million members primarily across Australia and Western Australia. Founded in 1905, the organization operates as a non-profit structure with no external shareholders, reinvesting revenue into member benefits and community initiatives. The company operates contact centers and branch networks across the region and maintains a mobile vehicle servicing fleet. With 1,001–5,000 employees, RAC is undergoing significant operational modernization: migrating core data infrastructure to cloud (Azure), implementing enterprise HR platforms (Workday/ADP), and investing in contact-center process redesign to meet growing roadside assistance demand.

HeadquartersWest Perth, Western Australia

Company Size1,001–5,000 employees

Founded1905

Hiring MarketsAustralia, United Kingdom, Canada

Frequently Asked Questions

What tech stack does RAC WA use?

Azure (core cloud platform), SQL Server, PostgreSQL, Oracle, Databricks, Power BI, .NET/JavaScript/Python for applications, and Azure DevOps for CI/CD. Currently adopting Terraform and Bicep for Infrastructure-as-Code and executing Oracle-to-Azure data migrations.