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Quantrics Enterprises Inc. Tech Stack

Customer experience operations and cloud infrastructure for global contact centers

IT Services and IT Consulting Taytay, Rizal 5,001–10,000 employees Founded 2016 Privately Held

Quantrics operates a 5,000–10,000-person contact center and BPO business anchored in the Philippines, handling 20 million+ customer interactions annually across 120+ call types. The tech stack reveals a hybrid-cloud approach (Azure + AWS adoption alongside on-premise Oracle/SQL Server infrastructure), with active projects around ETL, Power BI analytics, and cloud database deployment. Hiring activity is minimal and concentrated in engineering and operations roles—typical for a mature, operationally-focused services organization.

Tech Stack 84 technologies

Core StackSalesforce NetSuite Power BI VMware Adobe Creative Cloud Canva Oracle SQL Server PostgreSQL MongoDB Java Python Ansible Puppet Docker Kubernetes Kafka AWS Linux Microsoft Office Microsoft 365 Azure Azure Cost Management Citrix Oracle GoldenGate Oracle Exadata SAP HANA Git Docker Swarm GCP+54 more

AdoptingAWS Azure

What Quantrics Enterprises Inc. Is Building

◆Challenges

Mitigating supply surplus or shortfall
Performance bottlenecks
Reducing churn
Resolving technical outages
Managing it assets
Maintaining operational continuity
Competitive pay practices
Internal equity
Pay equity audits
Legacy system maintenance

▲Active Projects

Cross-sell communication products
Cloud infrastructure implementation and support
Etl process design and execution
Power bi data visualization development
Cloud database deployment
Database automation scripting
Database security implementation
Salary structure design
Incentive plan implementation
Annual compensation cycle management

Hiring Activity

Minimal30 roles · 0 in 30d

Department

Engineering

9

Ops

6

Sales

4

HR

3

Support

3

Finance

1

Marketing

1

Product

1

Seniority

Senior

8

Junior

7

Manager

6

Mid

6

Lead

1

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About Quantrics Enterprises Inc.

Quantrics is a customer experience and business process outsourcing provider operating primarily in the Philippines under the NQX umbrella. The company handles inbound and outbound contact center operations for global enterprise customers, with specialization in customer experience design and IT services delivery. The tech footprint spans Salesforce CRM, NetSuite ERP, Oracle databases, and cloud platforms, supporting both legacy systems and modernization efforts. Recent project work centers on cloud infrastructure migration, database automation, and analytics dashboards—indicating an ongoing transition from on-premise to hybrid-cloud operations.

HeadquartersTaytay, Rizal

Company Size5,001–10,000 employees

Founded2016

Hiring MarketsPhilippines

Frequently Asked Questions

What is Quantrics' tech stack?

Quantrics uses Microsoft Office, Salesforce, Microsoft 365, Azure, NetSuite, Power BI, Oracle, SQL Server, PostgreSQL, MongoDB, Java, Python, Docker, Kubernetes, and Kafka. The company is actively adopting Azure and AWS cloud platforms.