Global airline operating 29,000+ staff across passenger, cargo, and loyalty services
Qantas operates a large-scale airline business spanning Australia, New Zealand, and international routes, with 29,000+ employees and millions of annual passengers. The tech stack reflects dual operational priorities: SAP + IFS for supply-chain and fleet management, Salesforce + Genesys for customer engagement, and a growing software engineering function (34 active engineers) building test automation and reliability tooling on AWS + Java/Spring Boot. Hiring velocity is accelerating across operations and engineering, with notable focus on safety culture, compliance strengthening, and on-time performance — pain points that suggest internal process and system maturity gaps rather than product innovation.
Notable leadership hires: Process Lead, Software Lead
Qantas is Australia's flagship airline, member of the oneworld Alliance, operating scheduled passenger flights, cargo services, and the Qantas Frequent Flyer loyalty program. The company serves millions of travelers annually across domestic and international routes. Operations span aircraft maintenance, route planning, crew scheduling, and customer service across multiple geographies. The engineering team is actively building test automation infrastructure, aircraft maintenance program management tools, and payroll transformation systems. The organization is publicly focused on safety culture improvement, compliance optimization, and fleet operational reliability.
Qantas runs SAP and IFS for operations/supply-chain, Salesforce and Genesys for customer management, Power BI for analytics, and AWS-hosted Java/Spring Boot services with MySQL and PostgreSQL databases. Development tools include GitHub, Android Studio, and Jetpack Compose.
Current projects include test automation infrastructure, aircraft maintenance program management, fleet reliability insights, introduction of new aircraft types, payroll transformation, and establishing a product innovation centre. Safety audits and compliance optimization span the roadmap.
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