Palmetto Tech Stack

Clean energy platform bridging residential solar, home electrification, and financing

Software Development Charlotte, North Carolina 201–500 employees Founded 2010 Privately Held

Palmetto operates a dual-channel clean energy platform serving homeowners and installers at scale. The tech stack is application-focused (React, Node.js, MongoDB, NestJS) rather than data-infrastructure heavy, supported by Salesforce and NetSuite for CRM and back-office operations. Hiring velocity is accelerating across finance, support, and ops—not engineering—while active projects signal internal pain: partner onboarding friction, finance program scaling bottlenecks, and AI-assisted support quality issues. The leadership gap (one C-level, two VPs) paired with a 13-person finance hiring push suggests the company is transitioning from growth-at-all-costs to operational rigor.

Tech Stack 22 technologies

Core StackSalesforce Slack Intercom Rippling Zoom MongoDB Express React Node.js NestJS TypeScript NetSuite Google OneLogin Microsoft 365 Bitdefender 1Password Salesforce Service Cloud Google Cloud Spanner Stampli Navan Jira Service Management

What Palmetto Is Building

◆Challenges

Scaling finance program
Resolving system performance issues
Improving installation quality
Improving ai support performance
Maintaining sla compliance
Sox compliance
Ensuring sla compliance
Optimizing resolution times
Reducing outstanding timelines
Processing partner extension requests

▲Active Projects

Partner onboarding
Lightreach finance program adoption
Implement treasury policies and systems
Manage lightreach installers pipeline
Ai knowledge gap remediation
Ai prompt refinement
Ai workflow optimization
Partner offboarding and sales shutoff
Partner accountability data gathering
Data governance framework rollout

Hiring Activity

Accelerating60 roles · 30 in 30d

Department

Finance

Support

Ops

Sales

Product

Engineering

Data

Seniority

Mid

Senior

Manager

Director

Intern

Junior

C-Level

Notable leadership hires: Customer Success Lead

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About Palmetto

Palmetto is a clean tech company founded in 2010, headquartered in Charlotte, North Carolina, with 201–500 employees. The platform enables homeowners to adopt solar, heat pump HVAC, and home batteries through an integrated consumer app, marketplace, and financing tools. On the B2B side, Palmetto works with installation partners and clean energy brands to distribute solutions. Revenue flows from direct consumer relationships (subscriptions, financing), partner enablement, and asset management services. The company operates across the United States, Philippines, and Mexico, with recent hiring concentrated in finance, customer support, and operations roles.

HeadquartersCharlotte, North Carolina

Company Size201–500 employees

Founded2010

Hiring MarketsUnited States, Philippines, Mexico

Frequently Asked Questions

What tech stack does Palmetto use?

Frontend: React. Backend: Node.js, Express, NestJS, TypeScript. Data: MongoDB, Google Cloud Spanner. Business systems: Salesforce, NetSuite, Slack, Intercom, Jira Service Management.

What is Palmetto working on?

Partner onboarding and offboarding, scaling the LightReach finance program, treasury and SOX compliance systems, installer pipeline management, and AI support quality improvements.