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Piaget Tech Stack

Luxury watchmaker and jeweler with global boutique retail network

Retail Luxury Goods and Jewelry Plan-les-Ouates, Geneva 501–1,000 employees Privately Held

Piaget operates a traditional luxury goods business anchored in Swiss watchmaking and fine jewelry, with a sales-forward hiring mix (17 of 34 active roles). The tech stack reflects a manufacturer-retailer hybrid: SAP and ServiceNow for operations, Power BI for retail analytics, design tools (Rhino, AutoCAD, SketchUp), and active projects around CRM improvement and e-business analytics suggest the company is digitizing its retail and customer-contact infrastructure while managing the scaling friction typical of expanding global luxury networks.

Tech Stack 12 technologies

Core StackSAP ServiceNow Power BI Adobe Creative Cloud Adobe Premiere Pro Canva AutoCAD SketchUp Microsoft Office Windchill Rhino Articulate Storyline

What Piaget Is Building

Challenges

  • Customer complaints
  • Staffing issues
  • Meeting sales targets
  • Digitalizing department processes
  • Client data security compliance
  • Flawless order processing
  • Improving client satisfaction
  • Improving boutique results
  • Ensuring training completion
  • Optimizing commercial network

Active Projects

  • Channel sales strategy development
  • Customer contact plan
  • Sales campaigns
  • New product gem research
  • Crm system improvement
  • Digital features system improvements rollout
  • Analytics roadmap for retail e-business growth
  • New collection development
  • Product launch communication
  • Annual training program

Hiring Activity

Steady35 roles · 10 in 30d

Department

Sales
17
Manufacturing
6
Design
2
HR
2
Marketing
2
Logistics
1
Ops
1
Product
1

Seniority

Senior
10
Manager
9
Mid
8
Intern
4
Junior
2
Director
1

Notable leadership hires: Boutique Director

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About Piaget

Piaget is a privately held Swiss luxury watchmaker and jeweler founded in 1874, headquartered in Geneva. The company designs and manufactures high-precision watches and fine jewelry sold through a global network of boutiques and authorized retailers. Operations span design (artisanal craftsmanship), manufacturing, and direct-to-consumer retail across 11 countries including Switzerland, the United States, Singapore, Japan, and the UAE. Current organizational focus includes boutique performance optimization, digital process modernization, and compliance with client data security standards.

HeadquartersPlan-les-Ouates, Geneva
Company Size501–1,000 employees
Hiring MarketsUnited States, Singapore, Canada, Switzerland, South Korea, Japan, Australia, United Arab Emirates

Frequently Asked Questions

What is Piaget's tech stack?

Core systems include SAP (ERP), ServiceNow (IT service management), Power BI (analytics), Windchill (product lifecycle), and Adobe Creative Cloud. Design workflows use Rhino, AutoCAD, and SketchUp.

What is Piaget working on?

Current priorities include CRM system improvements, e-business analytics roadmap development, digital feature rollouts, new collection development, sales campaign execution, and boutique training programs.

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