Luxury watchmaker and jeweler with global boutique retail network
Piaget operates a traditional luxury goods business anchored in Swiss watchmaking and fine jewelry, with a sales-forward hiring mix (17 of 34 active roles). The tech stack reflects a manufacturer-retailer hybrid: SAP and ServiceNow for operations, Power BI for retail analytics, design tools (Rhino, AutoCAD, SketchUp), and active projects around CRM improvement and e-business analytics suggest the company is digitizing its retail and customer-contact infrastructure while managing the scaling friction typical of expanding global luxury networks.
Notable leadership hires: Boutique Director
Piaget is a privately held Swiss luxury watchmaker and jeweler founded in 1874, headquartered in Geneva. The company designs and manufactures high-precision watches and fine jewelry sold through a global network of boutiques and authorized retailers. Operations span design (artisanal craftsmanship), manufacturing, and direct-to-consumer retail across 11 countries including Switzerland, the United States, Singapore, Japan, and the UAE. Current organizational focus includes boutique performance optimization, digital process modernization, and compliance with client data security standards.
Core systems include SAP (ERP), ServiceNow (IT service management), Power BI (analytics), Windchill (product lifecycle), and Adobe Creative Cloud. Design workflows use Rhino, AutoCAD, and SketchUp.
Current priorities include CRM system improvements, e-business analytics roadmap development, digital feature rollouts, new collection development, sales campaign execution, and boutique training programs.
Other companies in the same industry, closest in size