Presbyterian Healthcare Services operates as a vertically integrated health system spanning nine hospitals, a statewide insurance plan covering 580,000+ members, and a multi-specialty medical group across New Mexico. The tech stack is clinical-heavy (Epic, PACS, MyChart, Rhapsody) with operational complexity reflected in their pain-point mix: denials management, prior-auth delays, and patient-financial friction dominate their backlog—typical friction points for systems managing both care delivery and insurance operations. Hiring velocity is steady across 1,400+ open roles, with the vast majority concentrated in clinical and operations functions.
Tech Stack 44 technologies
What Presbyterian Healthcare Services Is Building
◆Challenges
- Reducing denials
- Resource utilization
- Patient financial concerns
- Improving access to care
- Prior authorization delays
- Optimizing patient flow
- Insurance eligibility verification
- Operations within budget
- Reducing maintenance costs
- Minimizing overtime
▲Active Projects
- Clinical trials
- System-wide health management initiatives
- Staff safety wearable badge program
- Clinical standards implementation
- Nurse residency program
- Clinical protocols and processes
- Population health quality approach implementation
- Provider epic templates
- Provider schedules in a computerized staffing system
- Psycho/social interventions for home health and hospice patients
Hiring Activity
Department
Seniority
Notable leadership hires: Finance Director, Hospice Director, Chief Financial Officer, Neuroendovascular Lead Coordinator, Chief Actuary
