Europe's loyalty platform connecting millions of consumers across retail partners
PAYBACK operates a multi-partner loyalty ecosystem spanning Germany and Austria with 1,000+ employees headquartered in Munich. The tech stack reveals a data-intensive operation: BigQuery, Kafka, Airflow, and dbt power customer segmentation and campaign triggers, while Vertex AI signals emerging ML use for personalization. The project list (refer-a-friend, trigger campaigns, affiliate marketing, cross-partner integrations) and pain-point clustering around campaign efficiency and partner performance optimization point to a company focused on scaling loyalty signal velocity — getting personalized offers to members faster and more accurately across retail channels.
PAYBACK is Europe's largest loyalty and data ecosystem, built on partnerships with major retailers and brands across multiple countries. The platform aggregates consumer purchase signals at scale, enabling member rewards, partner insights, and performance-based marketing. The product surfaces through a mobile app, campaigns, and partner-facing tools. Core operations span marketing (20 roles), sales (13), and a smaller engineering team (6) supporting infrastructure built on Google Cloud Platform and Oracle databases. The company is actively expanding affiliate marketing capabilities and cross-channel campaign orchestration, with ongoing focus on improving partner satisfaction and campaign trigger efficiency.
Google Cloud Platform (BigQuery, Vertex AI, Cloud Run, Kubernetes), Apache Kafka, dbt, Airflow, Oracle Exadata, Java, Docker, and Terraform. Primary databases are BigQuery and Oracle Exadata for analytics and transactional workloads.
PAYBACK is headquartered in Munich, Germany. Current hiring is concentrated in Germany with 54 active roles, though operations span Austria and other European markets.
Active projects include a refer-a-friend product, trigger campaign optimization, cross-partner and cross-channel campaign orchestration, an affiliate marketing platform, and partner-facing content for the PAYBACK app. Internal initiatives include QMS development and employee communication tools.
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