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Parkdean Resorts Tech Stack

UK holiday parks operator with 65 locations and 3.5M annual visitors

Travel Arrangements Newcastle Upon Tyne, Tyne and Wear 5,001–10,000 employees Founded 2015 Privately Held

Parkdean Resorts operates Britain's largest network of holiday parks—65 properties across 3,500 acres, welcoming over 3 million visitors annually. The company is investing heavily in Salesforce CPQ and Billing, while maintaining a SQL Server and VMware infrastructure backbone, signaling a shift toward subscription-based holiday home ownership and dynamic pricing. Ops and sales dominate the hiring mix, reflecting a business scaling lead generation, event marketing, and on-site experiences (escape rooms, sports bars, high-ropes courses) alongside core holiday letting.

Tech Stack 16 technologies

Core StackSalesforce Apex SQL Server Windows Server VMware Word Excel Lightning Web Components SOQL PowerShell Graylog PRTG Network Monitor CCTV
AdoptingSalesforce CPQ Salesforce Billing

What Parkdean Resorts Is Building

Challenges

  • Maximising lead generation
  • Budgetary cost control
  • Cost efficiency initiatives
  • Budget management
  • Stock management
  • Transforming highfield grange
  • Financial performance of department
  • Health & safety compliance
  • Exceeding sales targets
  • Managing guest complaints

Active Projects

  • Owner and guest events planning
  • Lead generation marketing campaigns
  • Launching bear grylls escape rooms
  • High ropes
  • Hat-tricks sports bar
  • Customer journey support
  • Automation initiatives
  • Process improvements in reporting
  • Cost efficiency initiatives
  • Park-specific sales strategy development

Hiring Activity

Accelerating20 roles · 10 in 30d

Department

Ops
8
Sales
6
Engineering
2
Finance
2
Security
2
Support
1

Seniority

Manager
12
Mid
5
Senior
2
Junior
1
Lead
1
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About Parkdean Resorts

Parkdean Resorts is the leading operator of holiday parks in the United Kingdom, managing 65 award-winning properties and over 33,000 accommodation pitches (static caravans, luxury lodges, glamping, touring and camping). The business sells 600,000+ holidays annually to families, supported by 20,000 holiday homeowners. The company holds a freehold footprint spanning forests, beaches, and headlands across the UK's protected landscapes. Current operational focus includes lead generation optimization, cost control, park-specific revenue strategies, and expanding guest experiences through new attractions. Staff is based in Newcastle Upon Tyne.

HeadquartersNewcastle Upon Tyne, Tyne and Wear
Company Size5,001–10,000 employees
Founded2015
Hiring MarketsUnited Kingdom

Frequently Asked Questions

What CRM does Parkdean Resorts use?

Salesforce, with active adoption of CPQ and Billing modules. Company also uses SQL Server as a secondary database tier and Graylog for infrastructure monitoring.

Where is Parkdean Resorts headquartered?

Newcastle Upon Tyne, Tyne and Wear, United Kingdom. The company employs 5,001–10,000 staff across its 65-park estate.

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