Care management platform for workers' comp and complex health claims
Paradigm operates a care management platform serving the workers' compensation and healthcare markets, with a 1,000+ person organization anchored in clinical operations and case management. The tech stack spans Java, Oracle EPM, Salesforce, and cloud infrastructure (AWS, Azure), with active Salesforce migration and optimization projects underway — a shift reflecting growing sales and operations complexity. Hiring velocity is accelerating, concentrated heavily in healthcare roles, while projects center on billing automation (EDI/B2B integration), Salesforce buildout, and partner onboarding, suggesting internal focus on operational efficiency and revenue cycle management.
Paradigm is a specialty care management organization founded in 1991, operating across workers' compensation and healthcare markets. The company delivers care management, specialty networks, home health, case management, and payment integrity programs for complex, high-cost patient populations — generating outcomes for patients, payers, and providers. Operational scale spans 1,001–5,000 employees, headquartered in Walnut Creek, CA. Current priorities include systemic billing and bill-processing accuracy, high-volume referral coordination, and provider network expansion, alongside vendor rate negotiation and pricing standardization across contracts.
Paradigm uses Java, Oracle (EPM, Fusion Cloud Financials), Salesforce, NetSuite, AWS, Azure, Kubernetes, Terraform, and Microsoft Office suite. The company is actively migrating to and optimizing Salesforce.
Active projects include EDI/B2B integration, Salesforce implementation and optimization, partner onboarding workflow, sales incentive planning, provider rate negotiation, and billing/contract budget processes.
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