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OSG Tech Stack

Customer communications platform for print, mail, and digital channels

IT Services and IT Consulting Carol Stream, IL 501–1,000 employees Privately Held

OSG operates a Customer Communications Management platform serving 4,400 customers across print, mail, invoicing, and bill presentment. The tech stack is enterprise-heavy (ServiceNow, Microsoft 365, Azure, AWS, Okta) with no recent adopts or replacements—suggesting stability in a mature operational environment. Hiring is concentrated in ops and support roles, while internal pain points center on sales velocity, IT security compliance, and incident management, indicating the company is tightening operational execution rather than chasing new technology bets.

Tech Stack 19 technologies

Core StackServiceNow Active Directory Intune AWS VMware Hyper-V Okta Xerox Ricoh Microsoft 365 Tanium Windows Azure PowerShell Fortinet FortiClient Microsoft Office HP Excel Word

What OSG Is Building

◆Challenges

Timely closing sales and strategic transactions
Complex hardware and software issues
Incident lifecycle management
Compliance with it security policies

▲Active Projects

Create procedures and practices within the legal department to promote efficient workflows
Update and maintain osg standard contract templates
Assist in the preparation of corporate records

Hiring Activity

Accelerating9 roles · 5 in 30d

Department

Ops

4

Legal

1

Manufacturing

1

Sales

1

Support

1

Seniority

Junior

3

Mid

3

Senior

2

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About OSG

OSG is a Customer Communications Management (CCM) provider delivering multichannel messaging solutions—print, mail, direct mail, payments, invoicing, and bill presentment—designed to drive customer engagement across journeys. The company serves 4,400 customers in mid-market and enterprise segments. Headquartered in Carol Stream, Illinois, OSG operates with a 501–1,000 person workforce. The business combines managed services (print and mail production) with software (customer communications orchestration and bill presentment), creating a hybrid SaaS + services model.

HeadquartersCarol Stream, IL

Company Size501–1,000 employees

Hiring MarketsUnited States

Frequently Asked Questions

What is OSG's tech stack?

OSG runs on Xerox and Ricoh for print infrastructure, ServiceNow for operations, Microsoft 365 (Active Directory, Intune, Office) for collaboration, and Azure + AWS for cloud compute. Security is handled via Okta and Fortinet FortiClient.