Optimum Tech Stack
Connectivity provider modernizing infrastructure and customer engagement with cloud and AI
Optimum operates a large telecom footprint (5,001–10,000 employees across the U.S. and Canada) with an active infrastructure modernization effort: they're building FTTH/RFOG networks, adopting Terraform and Ansible for IaC, deploying Prometheus/Grafana/Loki for observability, and launching Spring AI and TensorFlow-backed pipelines. The hiring mix is sales-heavy (174 roles posted) but engineering momentum is real—79 active engineering posts and active CI/CD and security automation projects signal a shift toward self-service tooling and AI-driven customer engagement to address longstanding churn and retention challenges.
Tech Stack 144 technologies
What Optimum Is Building
◆Challenges
- Addressing on-prem technical debt
- Network observability
- Lead generation and sales conversion
- Maintaining privileged account security compliance
- Customer churn
- Reducing churn
- Improving retention
- Identifying gaps in security controls
- Optimizing high-capacity ip networks
- Improving software development productivity
▲Active Projects
- Ftth & rfog networks maintenance
- Training initiatives
- Incident response plan
- Ai pipelines
- Ci/cd pipeline implementation
- Unified observability
- Ai-driven customer engagement product
- Automating security processes
- Ftth and hfc network survey and design
- Regional multi-state network design
Hiring Activity
Department
Seniority
Notable leadership hires: Government Affairs Director, Chief of Staff, Special Projects Lead, Head of eCommerce
