Telecommunications infrastructure and digital transformation for Latin America
Open Labs is Altice Labs' dedicated unit for the LATAM telecommunications market, built on a mature hybrid cloud foundation spanning Azure, AWS, and Oracle Cloud with Kubernetes orchestration and comprehensive observability (Prometheus, Grafana, Graylog). The company is operationally focused—hiring concentrated in HR, engineering, and support roles with a senior-heavy mix—while tackling internal scaling challenges: process redesign, employee engagement, and SLA compliance suggest an organization working to professionalize operations as it grows.
Open Labs delivers telecommunications technology solutions and digital transformation services to carriers and telecom operators across Latin America, operating as Altice Labs' regional hub. The company specializes in business support systems, operations support systems, fiber access infrastructure, IoT, and multimedia platforms. Founded in 1999 and headquartered in São Paulo, Open Labs employs 501–1,000 people and operates primarily through direct hiring in Brazil. The technical foundation is cloud-native and enterprise-grade: multi-cloud deployment across Azure and AWS, containerized workloads on Kubernetes, and production-grade monitoring and logging stacks.
Open Labs operates across Azure, AWS, and Oracle Cloud, with Kubernetes and managed services (AKS, EKS, OpenShift) for orchestration and deployment.
Telecommunications infrastructure, digital transformation, and business/operations support systems for LATAM telecom operators, with specialization in fiber access, IoT, and multimedia platforms.
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