O
Onecom Tech Stack
UK business telecoms and cloud communications provider for 80,000+ SMEs
Onecom manages over a million telecom and cloud services across the UK mid-market, operating a hybrid stack of legacy telecom infrastructure (Asterisk, Kamailio) alongside modern cloud platforms (Google Cloud, AWS, Kubernetes). Support-heavy hiring (37% of active roles) and a project roster focused on CSAT/NPS and disconnection process efficiency signal a company scaling operational maturity rather than product innovation — typical of established telecom operators expanding managed service reach.
Tech Stack 74 technologies
Core StackAngular JavaScript C# BigQuery SQL Server PostgreSQL Redis Elasticsearch Kubernetes Java AWS PHP TypeScript Vue Jira Confluence Bitbucket HTML/CSS XML .NET Framework Cloud Run Google Cloud Functions Perl Debian Asterisk Kamailio CSS PHPUnit Teams Git+44 more
What Onecom Is Building
◆Challenges
- Customer complaints
- Low conversion rates
- Modernizing legacy systems
- Reducing average handling time
- Supporting business change projects
- Streamlining internal processes
- Continuous improvement of disconnection processes
- Identifying trends in disconnections
- Efficient disconnection processing
- Improving csat/nps
▲Active Projects
- Multi‑channel digital campaigns
- Onecloud application development
- Pc installs and network hardware setups
- Wave platform
- Digital marketing strategy
- Office moves
- Improve csat/nps and first call resolution
- Implement contact strategy
- Establish organisational structures
- Process automation and efficiency improvements
Hiring Activity
50 roles · 25 in 30d
Department
Seniority
Notable leadership hires: Technical Support Lead
Company intelligence
