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Nextcare Tech Stack

Health insurance TPA serving 4M+ members across GCC and MENA

Insurance DUBAI, 000 1,001–5,000 employees Founded 1999 Public Company

Nextcare administers health claims and member services for 120+ insurance clients across the Middle East and North Africa, managing 4 million members and $1B+ in annual claims volume. Their tech stack is enterprise-heavy (SAP, Oracle, AWS, Azure) with emerging AI initiatives—conversational systems for claims queries and chatbots are live projects—but the hiring mix (support and healthcare staff dominate; only 2 open engineering roles) suggests infrastructure is stable and growth is operationally driven rather than product-led.

Tech Stack 19 technologies

Core StackSAP Docker Kubernetes AWS GitHub Oracle PostgreSQL Python Power BI Microsoft Office Excel Word Outlook PowerPoint Azure Git SQL Oracle Cloud Bash

What Nextcare Is Building

Challenges

  • Cost containment
  • Reducing administrative burdens
  • Ai readiness
  • Streamlining complex claims processes
  • Maintaining accuracy and turnaround time
  • Meeting response time targets
  • Implementing ai tools for service standards
  • Gap analysis provider network
  • Preventing fraud and abuse
  • Meeting 24 hours turnaround for written communication

Active Projects

  • Ai readiness
  • Implement ai tools to adhere to the department's service standards
  • Utilize conversational ai systems to efficiently respond to queries regarding cover, claims, hospitalizations, and complaints
  • Continuous improvement of tat
  • Process review projects within finance factory and accounting teams
  • Audit and data trending for provider compliance
  • Enhancing client database analytics
  • Client database maintenance
  • Performance reporting
  • Design and photo editing

Hiring Activity

Accelerating90 roles · 40 in 30d

Department

Support
29
Healthcare
21
Ops
17
Finance
9
Claims
3
Engineering
2
HR
1
Operations
1

Seniority

Mid
47
Junior
21
Senior
11
Lead
5
Intern
3
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About Nextcare

Nextcare is a public Third Party Administrator operating since 1999, headquartered in Dubai and backed by Allianz Group. The company provides claims management, member services, risk assessment, and managed care solutions to insurers and self-funded health schemes across ten countries in the GCC and MENA region. Operations span a 24/7 multilingual call center, provider networks, and backend administration handling 8.5 million claims annually. The organization employs over 1,100 staff across UAE, Lebanon, Saudi Arabia, Egypt, and other regional hubs.

HeadquartersDUBAI, 000
Company Size1,001–5,000 employees
Founded1999
Hiring MarketsEgypt, United Arab Emirates, Lebanon, Tunisia, Bahrain

Frequently Asked Questions

What is Nextcare's business model?

Third Party Administrator (TPA) for health insurance. Nextcare manages claims, member services, risk assessment, and managed care on behalf of 120+ insurance clients administering 4M members and $1B+ claims annually across GCC and MENA.

Where does Nextcare operate?

Nextcare has offices in UAE, Lebanon, Saudi Arabia, Egypt, Bahrain, Oman, Qatar, Kuwait, Morocco, and Tunisia. Headquarters is in Dubai. Currently hiring in Egypt, UAE, Lebanon, Tunisia, and Bahrain.

What tech stack does Nextcare use?

Enterprise stack: SAP, Oracle, AWS, Azure, Microsoft Office suite, Power BI for reporting, PostgreSQL and SQL databases, Docker and Kubernetes for containerization, Git and GitHub for version control, Python and Bash scripting.

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