State health and human services delivery across 30 divisions and 14 facilities
NC DHHS operates a sprawling public health and social services infrastructure serving vulnerable populations across the state. The tech stack reveals heavy reliance on legacy ERP and clinical systems (Epic, DB2, SQL Server, Kronos) alongside newer cloud adoption (AWS, GCP, Azure), but no evidence of modern data or analytics modernization despite significant regulatory and fiscal compliance challenges. Healthcare hiring (275 of 319 open roles) dominates the org, with only 9 engineering roles — a structural constraint for modernizing aging infrastructure and addressing documented pain points around data integrity and business process re-engineering.
Notable leadership hires: Chief Psychologist, Medical Director, Chief Executive Officer, Executive Director
The NC Department of Health and Human Services is a state agency responsible for managing health and human services delivery across North Carolina. The department operates 30 divisions and offices spanning four service areas: health, human services, administrative functions, and support operations. It also oversees 14 facilities including developmental centers, psychiatric hospitals, and substance abuse treatment centers. The organization serves as the primary public-sector provider for vulnerable populations — children, elderly individuals, disabled persons, and low-income families — working in partnership with healthcare professionals, community leaders, local governments, and advocacy groups. Current hiring activity (319 open roles) is accelerating, with the vast majority in healthcare delivery roles.
Primary systems include Epic (clinical), DB2 and SQL Server (data), Kronos Workforce Central (HR), Mirth Connect (healthcare integration), Microsoft Office 365, SharePoint, and cloud platforms (AWS, GCP, Azure). Also uses PowerSchool, SAS, Smartsheet, and Drupal.
Raleigh, North Carolina. The department operates statewide across 30 divisions and 14 facilities, including psychiatric hospitals, developmental centers, and treatment centers.
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