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Medibank Tech Stack

Private health insurance and integrated healthcare services for Australian members

Insurance Victoria 1,001–5,000 employees Public Company

Medibank operates a multi-brand private health insurance business underwriting policies and delivering ancillary healthcare services across Australia. The tech stack reveals a hybrid enterprise footprint—Salesforce for sales and marketing operations, ServiceNow for IT service management, AWS/Azure for cloud infrastructure, and a growing mobile-first posture (React, Android/iOS with Jetpack Compose). Active adoption of security scanning tools (Checkov, Terrascan) and Power Platform signals internal focus on compliance and operational risk management, consistent with their stated pain points around compliance incidents and scalability challenges.

Tech Stack 89 technologies

Core StackReact JavaScript Salesforce Apex ServiceNow AWS Active Directory Java Kotlin Jetpack Compose GitHub Actions Microsoft 365 SuccessFactors Excel Salesforce Marketing Cloud Salesforce Sales Cloud AmpScript HTML/CSS Configuration Manager Azure MID Server Windows macOS Adobe Experience Manager Genesys Android iOS Espresso Fastlane Detekt+55 more
AdoptingPower Platform Checkov Terrascan Microsoft 365 Copilot Studio

What Medibank Is Building

Challenges

  • Optimising workforce performance
  • Modernizing core functions
  • Compliance incidents
  • Reducing false positives
  • Scalability and security challenges
  • Inadequate data capabilities
  • Ensuring scalability, security, resiliency and reliability
  • Automation of rostering
  • Compliance with industrial relations laws
  • Improving hr payroll process efficiency

Active Projects

  • Revolutionise rostering in health space
  • Icaap implementation
  • Self-serve marketing portal
  • Optimising salesforce marketing cloud
  • Custom solutions and integrations within the salesforce ecosystem
  • Technical discovery and delivery for new use cases
  • Cmdb integration with external systems
  • Enhancing gm2 datamart for oshc
  • Streamlining key pricing processes
  • Implement operational risk and compliance frameworks

Hiring Activity

Steady55 roles · 20 in 30d

Department

Engineering
21
Sales
7
HR
5
Finance
4
Data
2
Ops
2
Risk
2
Security
2

Seniority

Senior
23
Mid
15
Lead
5
Junior
4
Manager
3
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About Medibank

Medibank is a public company providing private health insurance through its Medibank and ahm brands, alongside integrated healthcare services including medical screening, rapid care clinics, travel health, pet insurance, and life insurance. The company serves private health insurance policyholders, government, corporate, and retail customers across Australia from headquarters in Melbourne, Victoria. Active projects span workforce rostering modernization, Salesforce ecosystem optimization, compliance frameworks implementation, and datamart enhancements—reflecting a business focused on operational efficiency, regulatory compliance, and marketing automation.

HeadquartersVictoria
Company Size1,001–5,000 employees
Hiring MarketsAustralia

Frequently Asked Questions

What tech stack does Medibank use?

Medibank runs React, JavaScript, and Java across web and mobile, with Salesforce (Sales Cloud, Marketing Cloud, Apex) for customer engagement, ServiceNow for IT operations, AWS/Azure for cloud infrastructure, and Adobe Experience Manager for content. Mobile development uses Kotlin, Jetpack Compose, Android, and iOS.

What is Medibank working on?

Current projects include rostering modernization in the health space, Salesforce Marketing Cloud optimization, ICAAP compliance implementation, self-serve marketing portal development, CMDB integration, and operational risk and compliance frameworks—reflecting a focus on HR automation, regulatory compliance, and sales enablement.

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