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Marshmallow Tech Stack

Insurance and credit platform for international migrants

Financial Services London, England 501–1,000 employees Founded 2017 Privately Held

Marshmallow serves millions of migrants with insurance and credit products underpriced for their market. The tech stack—dbt, Snowflake, Looker, BigQuery, AWS—reflects a data-heavy organization building ML workflows (active fraud detection and risk-based decisioning projects). Hiring has decelerated to 3 roles in 30 days, but the senior-weighted department mix (15 of 22 open roles) signals focus on scaling claims automation and operational infrastructure rather than headcount expansion.

Tech Stack 10 technologies

Core Stackdbt Snowflake Looker AWS BigQuery NetSuite SIEM DLP Google Sheets SQL

What Marshmallow Is Building

◆Challenges

Reducing churn
Increasing lifetime value
Slow processes
Driving renewal performance
Outdated systems
Balancing service levels and cost optimisation
Employee relations support
Fair customer outcomes
Organisational redesigns
Large‑scale operations changes

▲Active Projects

Claims fraud detection model deployment
Lead holiday allocation and flexible working planning
Real-time customer support via live chat
Automated operational engine
Cancellation case handling
Expansion of in-house capabilities in claims processing
Organisational redesigns
Large‑scale operations changes
Risk-based decisioning integration
Fraud review prioritisation improvement

Hiring Activity

Decelerating20 roles · 3 in 30d

Department

Ops

8

Support

4

Data

3

Finance

2

HR

2

Legal

1

Operations

1

Security

1

Seniority

Senior

15

Mid

5

Director

1

Principal

1

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About Marshmallow

Founded in 2017, Marshmallow provides insurance and credit access to migrants navigating moves between countries. The company operates across three countries with 700+ employees, addressing a market where international movers face exclusion or inflated pricing on basic financial products. The product roadmap spans claims processing automation, fraud detection, and risk-decisioning—capabilities reflected in active infrastructure projects around operational engines and claims expansion. Revenue-side challenges include churn reduction, renewal performance, and lifetime value, while operational friction stems from legacy systems and slow processes in customer-facing workflows.

HeadquartersLondon, England

Company Size501–1,000 employees

Founded2017

Hiring MarketsHungary, United Kingdom, Gibraltar