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Mandarin Oriental Tech Stack

Global luxury hotel operator with 43 properties across 26 countries

Hospitality Quarry Bay, Hong Kong 10,001+ employees Public Company

Mandarin Oriental operates a large, geographically distributed hotel portfolio running on a mature enterprise stack: Oracle, SAP, Workday, Snowflake, and property-management tools like SevenRooms. The hiring profile skews heavily toward operations and hospitality roles, with cost control and revenue optimization surfacing as primary internal challenges—typical for a multi-property luxury operator managing margin pressure across regions with different labor and energy costs.

Tech Stack 41 technologies

Core StackSAP Smartsheet Oracle Workday AWS Snowflake Power BI Windows Server Hyper-V SevenRooms Microsoft Office Excel Word Oracle Hyperion Financial Management Outlook PowerPoint Delphi Meta Google Infor Microsoft Project Windows Opera BMS Sage Instagram POS SharePoint VBA Hyperion+11 more

What Mandarin Oriental Is Building

Challenges

  • Cost control
  • Controlling food cost
  • Optimizing profitability
  • Inventory management
  • Reducing energy consumption
  • Maximizing revenue opportunities
  • Safety compliance
  • Optimizing revenue performance
  • Identifying revenue opportunities
  • Improving service quality

Active Projects

  • Preventive maintenance plans
  • Hotel openings
  • Sustainability initiatives
  • Tabletop supplies maintenance system
  • Annual marketing plan development
  • Menu planning and recipe development
  • Menu implementations
  • Pre-opening sales strategy
  • Create integrated marketing and sales campaigns
  • Commercial strategy implementation

Hiring Activity

Steady1,100 roles · 320 in 30d

Department

Ops
524
Sales
87
Engineering
62
Food
54
Culinary
46
Finance
44
Hospitality
41
Housekeeping
31

Seniority

Mid
389
Junior
338
Senior
137
Manager
125
Director
96
Intern
20
Lead
12
C-Level
2

Notable leadership hires: Head Waiter, Head Host, Room Director, Chief Concierge, Assistant Director of Engineering

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About Mandarin Oriental

Mandarin Oriental is a publicly traded luxury hotel group headquartered in Hong Kong, operating 43 hotels, 12 residences, and 23 exclusive homes across 26 countries and territories. The portfolio spans Asia, Europe, the Middle East, North America, and other regions, each property designed around oriental heritage and local culture. The company is a member of the Jardine Matheson Group and maintains an active pipeline of new properties under development. Operations span traditional hotel management, food and beverage, housekeeping, engineering, sales, and marketing functions, with workforce distributed across Morocco, China, the UK, Japan, the UAE, Singapore, and other key markets.

HeadquartersQuarry Bay, Hong Kong
Company Size10,001+ employees
Hiring MarketsMorocco, China, United Kingdom, Germany, Czechia, Japan, Chile, Austria

Frequently Asked Questions

What countries does Mandarin Oriental hire in?

The company actively recruits across 25 countries: China, United Kingdom, United States, Singapore, Japan, UAE, Saudi Arabia, France, Italy, Spain, Germany, Austria, Switzerland, Netherlands, Greece, and others including Morocco, Chile, Czechia, Malaysia, Taiwan, Oman, Israel, Qatar, Indonesia, and Philippines.

What is Mandarin Oriental's tech stack?

Core systems include Oracle, SAP, Workday, Snowflake, and SevenRooms (property management). Additional tools: Microsoft Office suite, Power BI, AWS, Infor, Smartsheet, BMS, and Opera PMS for operations.

How many hotels does Mandarin Oriental operate?

The company operates 43 hotels, 12 residences, and 23 exclusive homes across 26 countries and territories, with additional properties under development.

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