Operations software for independent florists with AI-driven automation
Lovingly has served florists for 18 years and is now embedding AI throughout its product — Claude-powered service agents, predictive modeling, and AI-assisted content creation appear across active projects. The tech stack reveals infrastructure-first engineering (Terraform, AWS, GitHub Actions, Nx) paired with heavy adoption of Claude and Playwright for testing, suggesting a shift from manual operations workflows toward intelligent automation. Hiring skews senior and leadership-focused, indicating a consolidation phase rather than headcount scaling.
Notable leadership hires: Marketing Head, Marketing Lead
Lovingly is a software company serving independent florists, with a two-decade track record of partnerships in the floral retail space. The platform addresses core operational pain points: slow DevOps workflows, cross-domain system integration, PCI DSS compliance, and manual tasks that distract owners from core business. The product sits at the convergence of backend operations (ERP connectors like NetSuite and Sage Intacct, payment rails via Stripe and Adyen), infrastructure orchestration (Terraform and AWS), and emerging AI features (Claude agents, predictive analytics, content generation). Current hiring reflects maturity: three engineering roles, two marketing roles, and one finance role, weighted toward senior and lead level.
Lovingly runs on AWS with Terraform infrastructure, Next.js frontend, FastAPI backend, and GitHub Actions CI/CD. Backend integrations include NetSuite, Sage Intacct, Stripe, Adyen, ADP, and Ramp. AI work centers on Claude. Testing uses Playwright.
Active projects include Terraform-based AWS infrastructure, AI-powered testing and observability, Claude-powered service agents, predictive modeling, recommendation engines for gift matching, and CI/CD automation for an Nx monorepo.
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