Insurance broker for healthcare professionals with tailored coverage and advice
Lloyd & Whyte is a specialist insurance provider for healthcare professionals, built on a fairly traditional Microsoft/.NET stack (ASP.NET Core, C#, SQL Server). The hiring profile is heavily weighted toward sales (18 roles) and support (6), with only 1 engineering hire across 32 active roles—suggesting the company prioritizes client acquisition and retention over platform modernization. Pain points around client retention at renewal and process inefficiencies indicate they're scaling a people-driven, advisory-first business rather than a product-led one.
Lloyd & Whyte operates as a specialist insurance broker headquartered in Taunton, Somerset, serving healthcare professionals across the UK and US. The firm offers tailored insurance and financial products designed for both professional (liability, indemnity) and personal (life, income protection) needs, with profession-specific rates and features built into each offering. With 201–500 employees and active hiring across sales and support, the company is scaling its client-facing operations while managing challenges around policy renewal retention and claims processing efficiency.
Lloyd & Whyte uses ASP.NET Core, C#, SQL Server, and Entity Framework for backend systems, with Bootstrap, jQuery, and JavaScript on the frontend. Marketing runs through Google Ads, Microsoft Advertising, Meta Ads, and LinkedIn Ads. Design assets use Canva.
Top pain points include client retention at renewal, maintaining high retention levels, meeting new business targets, process inefficiencies, efficient claims handling, and recruiting suitable people. Underinsurance and regulatory compliance also factor into operations.
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