Tech protection platform resolving device, warranty, and support issues at scale
Likewize runs a global tech protection and support operation handling ~250 million claims annually across insurance, warranty, repairs, and technical support. The stack is enterprise-heavy (.NET, Java, Oracle, JD Edwards) with emerging cloud infrastructure (AWS), and hiring is balanced across support, engineering, and ops—reflecting a mature services organization managing compliance complexity (ISO, security regulations) while modernizing legacy systems and building analytics capabilities.
Notable leadership hires: Operations Director
Likewize provides technology protection services for device disruptions, covering loss, theft, damage, malfunction, upgrades, and user support. Operating in over 30 countries, the company serves telcos, banks, and major brands, managing claims for approximately one billion end-customers. Core functions span insurance underwriting, claims processing, device repair and trade-in, recycling services, and 24/7 technical support. Revenue model is partnership-driven with carriers and retailers, not direct consumer sales.
Likewize runs .NET Core, ASP.NET MVC, C#, Java, Oracle Database, SQL Server, MySQL, MongoDB, and AWS. Legacy systems include JD Edwards EnterpriseOne for ERP and WebMethods for integration. Frontend uses Angular and React; business intelligence runs on Power BI.
Headquarters is Southlake, TX. Active hiring spans United States, United Kingdom, and Germany across support, engineering, operations, product, and data teams.
Active projects include AWS Connect integration with internal platforms, business intelligence strategy and dashboard development, JD Edwards module rollouts, UAT planning, and compliance/audit programs focused on ISO and security regulation adherence.
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