Omnichannel eyewear retailer scaling offline and online operations across South Asia
Lenskart operates a hybrid retail-and-digital eyewear business across India, Thailand, and Singapore, with 10,000+ employees and over 250 open hiring roles. The hiring mix is heavily weighted toward sales (93 roles) and healthcare staff (68 roles)—reflecting a retail footprint that depends on store-level execution and eye-care expertise. Active projects center on operational maturity: staff training, optometrist upskilling, inventory control, and demand forecasting, suggesting the company is transitioning from early-stage multi-channel growth to systematized supply-chain and conversion optimization.
Notable leadership hires: Store Director, Project Lead, Brand Lead
Lenskart sells eyewear—glasses, sunglasses, contact lenses, and power sunglasses—through a dual-channel model: online (website and mobile app) and offline (retail stores across India, Thailand, and Singapore). Founded in 2008 and launched online in 2010, the company opened its first physical store in New Delhi in 2013 and has since scaled both channels. The tech stack spans commerce and analytics infrastructure (Salesforce, HubSpot, Tableau, Power BI), data processing (Python, SQL, Spark, Hive), and ML tooling (scikit-learn, TensorFlow, PyTorch), paired with standard cloud (AWS, GCP, Azure) and deployment tools (Kubernetes, Docker, Terraform). Core operational challenges include inventory management, return reduction, store-level NPS, and eye test volume growth.
Lenskart uses Salesforce and HubSpot for CRM, Tableau and Power BI for analytics, Python and SQL for data work, TensorFlow and PyTorch for machine learning, Apache Spark and Hive for big data, and AWS, GCP, and Azure for cloud infrastructure.
Lenskart has 10,001+ employees across its retail and digital operations in South Asia.
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