KUBRA Tech Stack

Customer experience platform for utilities, government, and insurance

Software Development Tempe, AZ 501–1,000 employees Privately Held

KUBRA operates a customer experience management platform handling over 2 billion interactions annually across North America's utility, government, and insurance sectors. The tech stack is AWS-native (including Bedrock and SageMaker for AI), paired with marketing and social tools—a shape consistent with a B2B SaaS company managing high-volume customer communications. Active projects span cloud security architecture and security policy development alongside business-as-usual campaigns, suggesting security hardening alongside operational scaling.

Tech Stack 21 technologies

Core StackAWS Akamai Lever SageMaker RAG Microsoft Office Excel Word LinkedIn AWS Bedrock Twitter Sprout Social PowerPoint Google Sheets Google Docs Google Slides

What KUBRA Is Building

◆Challenges

Ensuring compliance with postal standards
Monitoring service level agreements
Reducing rework in mail processing
Resilient against evolving threats
Responding to security incidents
Improving candidate experience
Expanding talent pipeline
Streamlining recruitment processes
Roi improvement
Cost per lead reduction

▲Active Projects

Trade show coordination
Client conference iconnect
Social media campaigns
New insert campaigns
Updates to consumables and handling procedures
Testing new applications
Cloud security architecture for aws
Network security controls implementation
Security policy development
Recruitment system improvement

Hiring Activity

Accelerating8 roles · 7 in 30d

Department

Marketing

Engineering

Manufacturing

Ops

Security

Seniority

Junior

Mid

Senior

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About KUBRA

KUBRA provides customer experience management solutions to utilities, government agencies, and insurance companies across North America. The platform spans billing and payments, mobile apps, mapping, proactive communications, and AI-driven customer interactions. KUBRA reports handling over 2 billion customer interactions annually, reaching over 40% of households in the U.S. and Canada. The company is an operating subsidiary of Hearst Corporation and is headquartered in Tempe, Arizona.

HeadquartersTempe, AZ

Company Size501–1,000 employees

Hiring MarketsUnited States, Canada

Frequently Asked Questions

What technology stack does KUBRA use?

KUBRA's primary stack includes AWS (EC2, Bedrock, SageMaker), Microsoft Office suite, Akamai, and marketing automation tools like Sprout Social and Lever for recruitment.

How many customer interactions does KUBRA handle?

KUBRA processes over 2 billion customer interactions annually and serves utilities, government, and insurance entities reaching over 40% of households in the U.S. and Canada.