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Kore.ai Tech Stack

Enterprise AI agent platform with pre-built solutions for banking, healthcare, and retail

Technology, Information and Internet Orlando, Florida 501–1,000 employees Founded 2013 Privately Held

Kore.ai operates an agentic AI platform spanning conversational workflows, process automation, and service delivery across banking, healthcare, and retail verticals. The stack reveals production-grade infrastructure (Kubernetes, AWS EKS, Azure Kubernetes Service) paired with multi-model AI flexibility (OpenAI, Anthropic, Mistral, Amazon Bedrock, SageMaker), signaling a move toward modular, model-agnostic deployments. Hiring is heavily sales-led (16 roles) with distributed geographic expansion across North America, Europe, India, and Asia-Pacific—typical of companies scaling enterprise land-and-expand motions.

Tech Stack 40 technologies

Core StackRAG AWS Terraform Ansible CloudFormation Kubernetes Docker C++ Helm OpenAI Anthropic Jenkins Linux AWS GovCloud Azure Government C Azure GCP RAGAS Mistral LangGraph AutoGen CrewAI FreeSWITCH Asterisk FreePBX Vicidial AWS EKS Azure Kubernetes Service Bash+7 more

AdoptingSageMaker AWS Amazon Bedrock

What Kore.ai Is Building

◆Challenges

Integration bottlenecks
Multi-system orchestration
Scaling constraints
Meeting slas for support tickets
Ensuring compliance with rfp requirements
Ai-led automation across cx, ex, operational workflows
Expanding partner ecosystem for revenue growth
Scaling partner revenue
Coordinating across multiple stakeholders
Meeting tight proposal deadlines

▲Active Projects

Co-sell motion execution
Iac implementation
Tax process automation
Enterprise-grade voice over ip systems for conversational ai
Ai transformation programs
Automation roadmaps
Business value & roi modeling
Joint account strategy development
Partner-sourced pipeline development
Field & ecosystem gtm strategy

Hiring Activity

Accelerating30 roles · 20 in 30d

Department

Sales

16

Engineering

10

Support

2

Finance

1

Marketing

1

Product

1

Seniority

Senior

19

Mid

4

Director

3

VP

2

Junior

1

Lead

1

Manager

1

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About Kore.ai

Kore.ai builds an agent platform and suite of pre-built AI applications for enterprise IT, HR, banking, healthcare, and retail operations. The company serves nearly 500 Global 2000 companies with solutions spanning customer service, workplace productivity, and process automation. Operations span offices in Orlando, India, the UK, the Middle East, Japan, South Korea, and Europe. The platform is designed to be model- and infrastructure-agnostic, allowing customers to choose among cloud providers (AWS, Azure, GCP) and LLM vendors.

HeadquartersOrlando, Florida

Company Size501–1,000 employees

Founded2013

Hiring MarketsIndia, Australia, United States, United Kingdom, Poland, Brazil, Thailand

Frequently Asked Questions

What AI models does Kore.ai support?

The platform integrates OpenAI, Anthropic, and Mistral, with adopting momentum in Amazon Bedrock and SageMaker for AWS-native deployments. Model choice is left to customers.

What cloud infrastructure does Kore.ai use?

Multi-cloud strategy: AWS, Azure, GCP with Kubernetes orchestration (AWS EKS, Azure Kubernetes Service). Infrastructure-as-code via Terraform, Ansible, CloudFormation.