Industrial refrigeration parts distributor serving commercial HVAC systems
Keep Supply distributes industrial refrigeration components and MRO supplies to commercial and heavy-duty HVAC markets. Their tech stack is classic mid-market B2B: Salesforce + Jira + Asana for CRM and ops, with a lean Python/SQL backend and ADP/Paylocity for HR systems. Active hiring across sales (5 open roles) and engineering (2 roles) signals growth, while the project backlog reveals a company balancing vendor consolidation and cost reduction against customer retention and margin protection — classic distributor economics.
Keep Supply is a distributor of industrial refrigeration parts, equipment, and MRO supplies based in Springfield, Missouri. Founded in 2008, the company serves commercial and heavy-duty refrigeration markets with specialty focus on ammonia, CO2, and natural refrigerant systems. The 51–200-person team operates with a sales-focused structure (5 open sales roles) paired with smaller engineering and marketing functions, supported by Salesforce-centric operations and logistics. Current priorities include vendor partnership roadmap work, loyalty program development (Keep Pro), and payroll automation — indicating operational scaling alongside customer engagement initiatives.
Salesforce for CRM, Jira and Asana for project management, GCP and Azure for cloud infrastructure, Python and SQL for backend systems, ADP and Paylocity for payroll, and Freshdesk/Zendesk for support ticketing.
Current projects include vendor partnership roadmap development, the Keep Pro loyalty program, payroll automation, Salesforce scaling, and account performance strategy. Pain points center on vendor consolidation, cost reduction, and customer re-engagement.
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