Group insurance administrator serving 30,000+ Canadian businesses
Johnston Group administers employee benefits for over 30,000 Canadian businesses, processing 1,200+ health and dental claims daily while fielding 26,000 monthly advisor and employer calls. The tech stack reveals a modernization effort underway: Python, Apache Airflow, and dbt sit alongside legacy systems, with PostgreSQL and Power BI forming the analytics backbone. Operations hiring (7 open roles) paired with active modernization and PMO establishment projects signals a push to reduce manual rework and automate core claims/benefits workflows.
Johnston Group is a privately held group insurance administrator headquartered in Winnipeg, Manitoba, with approximately 200 employees. The company serves businesses of all sizes—from single-employee to 10,000+ headcount organizations—and manages over $400 million in annual premiums. Core operations include issuing roughly 300 new group cases monthly, processing claims at 48-hour turnaround, and providing ongoing customer support to advisors, employers, and employees. The company has been recognized as one of Canada's 50 Best Managed Companies annually since 2001 and joined the Platinum Club in 2007.
Core tools include Microsoft Office, Excel, SQL, PostgreSQL, Apache Airflow, Python, dbt, Power BI, REST API, and Sage Intacct for accounting and administration.
Johnston Group administers benefits for over 30,000 businesses with over $400 million in premiums under administration.
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