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IWC Schaffhausen Tech Stack

Swiss luxury watchmaker scaling retail operations and customer systems globally

Retail Luxury Goods and Jewelry Schaffhausen 1,001–5,000 employees Founded 1868 Public Company

IWC Schaffhausen is a 1,000+ employee luxury watch manufacturer headquartered in Switzerland, founded in 1868. The company is executing a major retail and customer-systems overhaul: SAP rollout, Salesforce implementation, and retail strategy redesign are all active projects. Hiring velocity is accelerating with 55 open roles weighted heavily toward sales (34) and marketing (11), signaling a shift toward direct-to-consumer and boutique channel management. Pain points around CRM implementation, sales performance, and staffing gaps suggest the org is scaling faster than processes can support.

Tech Stack 26 technologies

Core StackSalesforce SAP Power BI Adobe Photoshop Adobe Illustrator Adobe InDesign Canva Microsoft Office SAP R/3 Excel PowerPoint SharePoint Qlik Fanuc Google Analytics 4 Rhinoceros Archicad Keyshot 3ds Max V-Ray Word CRM Photoshop Xiaohongshu WeChat Instagram

AdoptingSAP

What IWC Schaffhausen Is Building

◆Challenges

Improving sales performance
Customer complaints
Achieving sales targets
Staffing issues
Meeting turnover targets
Crm system implementation
Customer lifetime value optimization
Optimizing global transport processes
Ensuring compliance with customs regulations
Scaling training across markets

▲Active Projects

Product launch communications
Implementing retail strategy and customer experience
Events and activations
Store performance improvement plans
E-commerce client portfolio
Demo specialist leadership
Customer contact plans
Local crm and cx strategy
Sap roll-out
Salesforce implementation

Hiring Activity

Accelerating55 roles · 30 in 30d

Department

Sales

34

Marketing

11

Ops

3

HR

2

Manufacturing

2

Design

1

Logistics

1

Procurement

1

Seniority

Mid

23

Intern

10

Manager

10

Senior

7

Junior

3

Director

1

VP

1

Notable leadership hires: Head of Communications, Boutique Director

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About IWC Schaffhausen

IWC Schaffhausen manufactures and retails luxury timepieces globally, operating boutiques and wholesale channels across 15+ countries. The company employs 1,001–5,000 staff across manufacturing, design, retail, and corporate functions in Switzerland and internationally. Current operational priorities include modernizing retail operations, optimizing store performance, and building local CRM and customer experience strategies in key markets. SAP and Salesforce implementations are underway to support this scaling. The org is certified as a Great Place to Work, reflecting internal culture focus amid rapid growth.

HeadquartersSchaffhausen

Company Size1,001–5,000 employees

Founded1868

Hiring MarketsSwitzerland, United States, Germany, United Kingdom, South Korea, Netherlands, United Arab Emirates, Singapore

Frequently Asked Questions

What countries does IWC Schaffhausen hire in?

IWC actively hires across 15 countries: Switzerland, United States, Germany, United Kingdom, South Korea, Netherlands, United Arab Emirates, Singapore, China, Spain, Canada, Australia, Japan, Taiwan, and France.

What is IWC Schaffhausen working on right now?

Active projects include SAP and Salesforce implementations, retail strategy redesign, store performance improvements, e-commerce portfolio expansion, and local CRM/customer experience strategies across markets.