IPIPHANY AI Tech Stack

AI platform that extracts CX insights from customer feedback and drives closed-loop action

Software Development Parnell, Auckland 11–50 employees Privately Held

Ipiphany AI aggregates unstructured customer feedback—reviews, surveys, complaints, tickets, chat logs, call notes—into a unified intelligence layer with verbatim evidence and traceability. The company is actively hiring across design (4 roles), finance, sales, and security, with a shift toward security infrastructure (zero trust, threat modeling, hybrid cloud hardening) that signals operational scaling and enterprise readiness for mid-market and above.

Tech Stack 15 technologies

Core StackAWS Python Terraform Adobe Illustrator Excel PowerPoint Word Concur SharePoint Azure PowerShell Photoshop Adobe Acrobat InDesign

AdoptingPalo Alto Networks

What IPIPHANY AI Is Building

◆Challenges

Streamlining department efficiency
Regulatory changes affecting ap
Aging issues in ap
Billing discrepancies
Unapplied credit memo balances
Dsv credit resolution
Zero trust network segmentation
Secure hybrid cloud environments
Meeting cost targets
Ensuring quality samples

▲Active Projects

Update sops
Reduce unapplied credit memo balances
Resolve dsv credits
Zero trust network segmentation initiative
Hybrid cloud security project
Threat modeling and risk assessment for new initiatives
Assortment development for licensed sports merchandise
Product launch support for key sports events
Tech pack development
New style launch

Hiring Activity

Accelerating8 roles · 8 in 30d

Department

Design

Finance

Sales

Security

Seniority

Mid

Junior

Senior

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About IPIPHANY AI

Ipiphany AI builds a customer experience intelligence platform that transforms unstructured feedback into actionable insights. The product unifies multiple feedback channels in a single system, enabling teams to identify priorities, execute changes, and track outcomes with closed-loop visibility. The platform is built for scale in complex, regulated environments: ISO 27001 certified, AWS-hosted, GDPR-aligned. The company serves enterprise and mid-market customers who need to move beyond feedback visibility into structured decision-making and measurable CX outcomes.

HeadquartersParnell, Auckland

Company Size11–50 employees

Hiring MarketsUnited States

Frequently Asked Questions

What does Ipiphany AI's platform do?

It aggregates unstructured customer feedback (reviews, surveys, complaints, tickets, chat logs, call notes) into one intelligence layer, then prioritizes, executes, and tracks outcomes with verbatim evidence and full traceability.

What is Ipiphany AI's security and compliance posture?

ISO 27001 certified, AWS-hosted, GDPR-aligned, with active projects in zero trust network segmentation, hybrid cloud security, and threat modeling for new initiatives.