iperceptions Tech Stack

Customer experience measurement platform for enterprise feedback programs

Market Research Montreal, Quebec 51–200 employees Founded 1999 Privately Held

iperceptions runs a Voice of Customer platform serving enterprise brands across automotive, retail, hospitality, healthcare, finance, education, and telecom. The tech stack reveals a compliance-heavy operational footprint (Guidewire suite, AS/400, Active Directory) alongside marketing automation (Adobe, Salesforce), suggesting a mature, regulated customer base. Current hiring is concentrated in ops and support roles, with internal projects focused on program framework improvements and AI tool adoption—signaling a shift toward automating feedback collection and analysis.

Tech Stack 21 technologies

Core StackJira Power Automate Salesforce Adobe Creative Cloud Smartsheet Asana Active Directory QuickBooks Microsoft Project Forms Guidewire PolicyCenter AS/400 XML Xactimate Adobe GuideWire Guidewire ClaimCenter Guidewire Guidewire InsuranceSuite Dynamics GP Rally

What iperceptions Is Building

◆Challenges

Reducing claims processing errors
Improving compliance
Minimizing financial risk
Improving program efficiency
Adopting ai tools

▲Active Projects

Program development and implementation
Process improvement of program framework
Ai tool integration for program management

Hiring Activity

Accelerating6 roles · 3 in 30d

Department

Ops

Support

Seniority

Mid

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About iperceptions

iperceptions builds a SaaS platform for Customer Experience Management, designed to collect, analyze, and act on feedback across digital and operational touchpoints. The platform combines feedback collection technology, closed-loop workflow features, and text analytics to convert Voice of Customer data into business-actionable insights. The company serves large brands in highly regulated sectors (automotive, finance, healthcare) and has managed feedback programs for Fortune 500 organizations. Operations and support are the primary hiring focus, indicating a customer-success and delivery-led growth model.

HeadquartersMontreal, Quebec

Company Size51–200 employees

Founded1999

Hiring MarketsUnited States

Frequently Asked Questions

What does iperceptions' customer experience platform do?

iperceptions collects and analyzes customer feedback across the entire customer journey, then provides closed-loop workflows and text analytics to convert feedback into actionable insights. The platform serves enterprise brands in automotive, retail, hospitality, healthcare, finance, education, and telecom.

What technology does iperceptions use?

The stack includes Salesforce, Adobe Creative Cloud, Jira, Asana, Power Automate, and Smartsheet for core operations. The company also runs Guidewire (PolicyCenter, ClaimCenter, InsuranceSuite) and legacy infrastructure (AS/400, Dynamics GP), reflecting work with regulated financial and insurance customers.

How this profile is built

iperceptions's technology stack, projects, and hiring signals are inferred from public hiring and company data — career pages, public listings, and company web presence — then clustered and de-duplicated. Figures are estimates that refresh over time. Read our full methodology →

This is not an official vendor or customer list. It is a technology-adoption signal inferred from public data, intended for B2B research.