Customer experience feedback and VoC measurement software
iperceptions, a Montreal-based CX measurement company founded in 1999, runs a stack that is unusual for a feedback SaaS vendor: Guidewire PolicyCenter, ClaimCenter, Xactimate and AS/400 sit beside Salesforce, Jira and Smartsheet. That insurance-claims tooling, combined with US-only, mid-level hiring in operations and support focused on claims accuracy and compliance, points to an insurance-oriented services or program-management line of work.
iperceptions provides a SaaS platform for collecting and analyzing customer feedback, helping large brands measure customer experience across digital and offline touchpoints. Its offering covers feedback collection, closed-loop follow-up and Voice of the Customer analytics, backed by advisory expertise. Target sectors include automotive, retail, hospitality, healthcare, finance, education and telecommunications. The privately held company is headquartered in Montreal, Quebec, employs 51–200 people and was founded in 1999.
iperceptions uses Salesforce, Jira, Rally, Asana, Smartsheet, Microsoft Project, Power Automate, Adobe Creative Cloud, Dynamics GP and QuickBooks, plus Guidewire InsuranceSuite, Xactimate and AS/400.
iperceptions is headquartered in Montreal, Quebec, Canada, and is a privately held company founded in 1999.
Yes. Hiring is accelerating, concentrated in mid-level operations and support roles based in the United States.
Other companies in the same industry, closest in size
iperceptions's technology stack, projects, and hiring signals are inferred from public hiring and company data — career pages, public listings, and company web presence — then clustered and de-duplicated. Figures are estimates that refresh over time. Read our full methodology →
This is not an official vendor or customer list. It is a technology-adoption signal inferred from public data, intended for B2B research.