PT. Indosat Tbk Tech Stack

Indonesia's second-largest mobile telco, scaling digital services and fiber infrastructure

Telecommunications Jakarta Pusat, DKI Jakarta 1,001–5,000 employees Founded 1967 Public Company

Indosat Ooredoo Hutchison (IOH) is a public telecom operator in Indonesia formed from a 2023 merger. The tech stack reveals dual operational modes: a legacy Oracle + Siebel enterprise backbone (CRM, billing, integration) paired with modern cloud analytics (GCP, BigQuery, Vertex AI) and ML frameworks (SageMaker, TensorFlow, PyTorch). Active adoption of Salesforce signals a shift toward cloud-native sales execution. Hiring velocity is accelerating with 71 roles posted in the last 30 days, weighted heavily toward sales (30 roles) and senior/VP positions (74 combined), indicating aggressive push into new home broadband and mobile segments while addressing churn and compliance at scale.

Tech Stack 82 technologies

Core StackVertex AI Python Tableau Oracle BigQuery MySQL Collibra Informatica Alation PL/SQL Salesforce SageMaker TensorFlow PyTorch scikit-learn Kubernetes PostgreSQL Linux Microsoft Office GCP SQL Siebel Oracle SQL Oracle Service Bus TIBCO REST SOAP Azure Machine Learning Bash SMPP+52 more

AdoptingSalesforce

What PT. Indosat Tbk Is Building

◆Challenges

Reducing churn
Data governance compliance
Ensuring ai compliance with regulations
Compliance with regulatory frameworks
Process automation and cost efficiency
Model drift
Modernizing legacy integration platforms
Ftth expansion
Customer complaint resolution
Improving payment collection

▲Active Projects

Home installation & infrastructure
B2c journey mapping execution
Home capability building
Customer experience (home cx)
Sales capability development program
Continuous improvement & benchmarking
Customer feedback analysis
Data architecture and modelling standards implementation
Complaint management for new subscribers
Data governance operating model

Hiring Activity

Accelerating100 roles · 70 in 30d

Department

Sales

Engineering

Data

Marketing

Ops

Product

Finance

Legal

Seniority

Senior

Mid

Lead

Staff

Junior

Notable leadership hires: Head of Home Sales, Head Home Sales, Head of Sourcing, Head of Branch, Head of Hyperscaller

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About PT. Indosat Tbk

IOH operates as the second-largest mobile telecommunications provider in Indonesia, serving millions of consumers and businesses across mobile, fiber-to-the-home (FTTH), IoT, and digital financial services. Post-merger integration has unified two legacy platforms while building modern data and AI capabilities. The company maintains a distributed workforce across Indonesia and Canada, with active projects spanning home broadband installation infrastructure, B2C journey optimization, sales capability development, and data governance standards. Core challenges include reducing subscriber churn, ensuring AI/regulatory compliance, modernizing integration platforms, and scaling FTTH deployment — all reflected in the hiring focus on sales leadership and data architecture roles.

HeadquartersJakarta Pusat, DKI Jakarta

Company Size1,001–5,000 employees

Founded1967

Hiring MarketsIndonesia, Canada

Frequently Asked Questions

What is Indosat Ooredoo Hutchison's tech stack?

IOH uses Oracle, GCP, BigQuery, Vertex AI, Salesforce, Siebel, and Python for core operations. ML work runs on SageMaker, TensorFlow, and PyTorch. Metadata governance relies on Collibra and Alation. The company is actively adopting Salesforce for sales operations.

What is Indosat Ooredoo Hutchison working on?

Priority projects include FTTH home installation and infrastructure, B2C journey mapping, customer experience optimization for home services, sales capability development, data governance standards, and complaint management for new subscribers.