Unified cloud communications platform serving 150,000+ businesses through channel partners
Intermedia operates a multi-product UCaaS and CCaaS stack (voice, video, chat, contact center, email, file sharing, security) built on .NET/C#/SQL Server with Kubernetes infrastructure across clouds. The company is scaling aggressively—58 roles posted in the last 30 days with heavy investment in sales (41 open) and channel expansion—while simultaneously investing in platform reliability (Kubernetes standardization, IP phone servers) and AI product capabilities. This hiring shape reflects a sales-led motion paired with engineering work on operational resilience.
Notable leadership hires: Director of Sales, Channel Sales Director, Quality Assurance Lead
Intermedia provides integrated cloud communications to over 150,000 businesses, eliminating the need to contract with multiple vendors. The platform bundles hosted voice/PBX, video conferencing, chat, SMS, contact center, email, file sharing, backup, security, and archiving—all delivered through a single administrative interface and monthly bill. The business model is partner-first: 7,500+ channel resellers distribute Intermedia solutions, many through the CORE™ reseller model that lets partners white-label and manage customer relationships. The company operates across North America, UK, Portugal, and Georgia. Intermedia has earned J.D. Power recognition for technical support eight times.
Core languages are .NET, C#, and ASP.NET on SQL Server. Infrastructure runs Kubernetes, Docker, Helm, and Linux. Monitoring uses Prometheus and Grafana. Salesforce handles CRM; Azure DevOps for CI/CD. Healthcare integrations include Epic, Cerner, Athenahealth.
Key projects include AI-powered capabilities in UCaaS and CCaaS, Kubernetes platform design and standardization across clouds, internal developer platform expansion (Terraform modules, resource plane), IP phone configuration servers, and go-to-market strategy with channel partners.
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