I

INGO Tech Stack

Customer experience platform with voicebot and chatbot automation

IT Services and IT Consulting Paderno Dugnano, Milano 501–1,000 employees Founded 1999 Privately Held

INGO builds omnichannel customer experience solutions anchored in conversational AI — their active project slate centers on voicebot and chatbot automation, NLP algorithm development, and multi-channel communication. The tech stack (Python, JavaScript, OpenAI, Telnyx, ElevenLabs, n8n) reflects a company investing heavily in AI-driven customer care, while their current hiring velocity is sales-heavy (4 sales roles vs. 1 engineering), indicating a shift toward scaling go-to-market around existing platform capabilities rather than expanding the core product team.

Tech Stack 15 technologies

Core StackPython JavaScript OpenAI AWS n8n Zapier SQL Google Telnyx ElevenLabs GCP Azure Asterisk Zoho Excel

What INGO Is Building

◆Challenges

Increasing sales of digital editorial solutions

▲Active Projects

Voicebot and chatbot automation for customer care
Nlp algorithm development for language recognition and generation
Chatbot and voicebot creation for multi-channel communication
Appointment scheduling for top client products

Hiring Activity

Accelerating7 roles · 4 in 30d

Department

Sales

4

Support

2

Engineering

1

Seniority

Mid

4

Junior

3

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About INGO

INGO, founded in 1999 and based in Paderno Dugnano (Milan), operates as a privately held firm of 501–1,000 employees across Italy. The company delivers customer experience solutions spanning consultancy, platform technology, and cross-channel services for digital transformation. Their product approach focuses on omnichannel communication through voicebots, chatbots, and appointment scheduling, built on a foundation of NLP and AI. The customer base centers on mid-market and enterprise companies navigating digital transformation in customer service operations.

HeadquartersPaderno Dugnano, Milano

Company Size501–1,000 employees

Founded1999

Hiring MarketsItaly

Frequently Asked Questions

What tech stack does INGO use?

Python, JavaScript, SQL, OpenAI, AWS, GCP, Azure, Telnyx, ElevenLabs, n8n, Zapier, Asterisk, and Zoho. Heavy emphasis on AI/voice and cloud infrastructure.

What is INGO working on?

Voicebot and chatbot automation for customer care, NLP algorithm development for language processing, multi-channel communication platforms, and appointment scheduling solutions.