Document processing platform for billing, payments, and print-mail services
InfoSend operates a document-centric infrastructure handling 250+ million print and electronic documents annually for billing and payment workflows. The tech stack (Kubernetes, Terraform, Ansible, PostgreSQL, MySQL, Prisma) reflects infrastructure-as-code maturity, while active projects around CI/CD, multi-tenant test environments, and compliance audits (PCI, SOC 2 Type II) reveal a company in the middle of a modernization push—moving from legacy document processing toward automated, auditable, cloud-native operations. Hiring skews heavily toward operations (7 roles) and junior engineers (8 roles), consistent with scaling distributed print-mail infrastructure across five regional hubs.
InfoSend provides electronic bill presentment, ePayment, document data processing, and print-mail services to mid-market billers and financial institutions. Founded in 1996, the company operates regional processing centers in California, Texas, Florida, Illinois, and Massachusetts to ensure document delivery speed and disaster recovery. Core offerings span EBPP platforms, customer communications management (CCM) solutions, and physical print-mail logistics. The business model centers on high-volume, compliance-heavy document workflows where reliability and cost reduction directly impact customer retention—a metric InfoSend claims to lead in their vertical.
Kubernetes, Terraform, Ansible, PostgreSQL, MySQL, Prisma, Pitney Bowes, Windows, Microsoft Office, Adobe Acrobat, and Proxmox. Focus on infrastructure-as-code and containerization for document processing pipelines.
CI/CD pipeline design, multi-tenant test environments, PCI and SOC 2 Type II audit activities, infrastructure-as-code automation, print-mail program implementation, and client onboarding automation.
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