Pet insurance platform serving 1M+ pets across North America
Independence Pet Group operates a multi-brand pet insurance business (Figo, Felix, ASPCA Pet Health Insurance, Pets Plus Us, AKC Pet Insurance) covering over 1 million pets across the U.S. and Canada. The tech stack is Microsoft-centric (Dynamics 365, Azure, Power BI, dbt) with active adoption of AI/automation tools (Copilot Studio, Power Apps, Azure AI Services, Braze, Marketo), signaling a shift toward real-time customer engagement and intelligent underwriting. Hiring velocity is concentrated in data (13 roles) and engineering (9 roles), while projects cluster around pricing/risk modernization and legacy system migration—core priorities for a regional insurer managing cross-provincial compliance.
Notable leadership hires: Director Agentic AI, Customer Experience Director, Continuous Improvement Director
Independence Pet Group is a subsidiary of IPH and one of North America's largest pet insurance providers, serving over 1 million insured pets through five branded products. Beyond core insurance, the company operates microchip identification and a pet registry service, creating a diversified revenue model across insurance, services, and B2B solutions to the pet industry. Headquartered in Chicago, IPG operates across the U.S. and Canada, requiring compliance across multiple state and provincial jurisdictions. The organization employs 501–1,000 people and is actively scaling data and engineering capabilities to modernize its insurance technology stack and improve pricing models.
Core stack: SQL, Power BI, Tableau, Excel, Dynamics 365, Azure (VNet, Kubernetes, Functions, DevOps), Python, dbt, Docker, Kubernetes. Identity/security: Azure Entra ID, Active Directory, Ping Identity, SIEM, Purview.
Key projects: pricing and risk modeling, rating/pricing modernization using predictive models, legacy-to-modern system migration, Skylark platform transformation, marketing analytics, and compliance program development across U.S./Canada jurisdictions.
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