AI-powered unified communications and contact center platform
Imagicle builds a unified communications platform that spans on-premises, cloud, and hybrid deployments for enterprise contact centers and teams. The tech stack—C#, Java, Go, Python across Azure, AWS, and GCP—reflects a polyglot, multi-cloud architecture designed for interoperability with Cisco, Teams, and Webex ecosystems. Active hiring skews sales-heavy (3 roles) against engineering (2), with mid-level experience dominance, signaling a shift toward scaling revenue and implementation capacity for cloud deployments.
Imagicle, founded in 2010 as part of the Zucchetti Group, operates a unified communications and contact center platform deployed across on-premises, cloud, and hybrid configurations. The product unifies AI, UC, digital channels, and collaboration features across four functional areas: customer welcoming services, automation, compliance, and analytics. The company maintains 130+ staff across 7 offices in Italy, France, the United States, and the Middle East. Current development priorities include UC suite feature expansion and new cloud service offerings, with documented internal friction around cash cycle efficiency and cloud application migration.
C#, Java, Go, and Python for backend; TypeScript, Angular, and React for frontend; Azure, AWS, and GCP for cloud; integrations with Cisco, Teams, and Webex platforms.
Massarosa, Lucca, Italy. The company operates 7 offices across Italy, France, the United States, and the Middle East.
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