HPE field services and technical support across compute, storage, and networking infrastructure
CDS is HPE's technical services delivery arm, operating a 1,500-person field and remote engineering organization focused on Edge-to-Cloud infrastructure support. The tech stack is heavily weighted toward HPE hardware platforms (ProLiant, 3PAR, Primera, Alletra) plus ServiceNow and Cisco networking, with active adoption of Aruba SD-WAN solutions—reflecting a shift toward software-defined networking in their customer base. Hiring momentum is accelerating across engineering and data roles (10 posts in the last 30 days), concentrated in mid-level field and support positions across six European countries.
CDS operates as HPE's primary entry point for field services delivery, technical support, and early-career engineering development. The organization supports customers across HPE's infrastructure portfolio: compute (servers, ProLiant), data storage (3PAR, Primera, Alletra), networking (Aruba, Cisco), supercomputing, and hybrid cloud platforms. Work spans on-site and remote delivery models, data center support, application testing, and firmware maintenance. The business operates under continuous operational pressure—managing hardware incidents, firmware updates, and cabling infrastructure in customer critical environments while maintaining service continuity during infrastructure changes. CDS also functions as HPE's graduate and junior-level recruiting hub, offering career pathways from field engineering into software development, testing, and leadership roles.
Primarily HPE platforms (ProLiant, 3PAR, Primera, Alletra) plus ServiceNow for ticketing, Cisco/Aruba for networking, VMware for virtualization, and supporting tools like Workday and Tableau. Currently adopting Aruba ClearPass and SD-WAN solutions.
Active projects include SD-WAN implementation, Aruba WiFi deployment, data center cabling, HPC solution expansion, firmware updates, and facilities management. Internal challenges center on managing hardware incidents and maintaining continuity during infrastructure changes in critical environments.
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