Hornblower Group Tech Stack

Global hospitality and transportation operator across cruises, tours, and ferries

Travel Arrangements Orlando, Florida 5,001–10,000 employees Privately Held

Hornblower Group operates 20+ million guest experiences annually across dining cruises, guided tours, and ferry services in 50+ U.S. cities and 10 countries. The tech stack—Salesforce, Node.js, React, Toast, and custom reservation systems—reflects a distributed operations business managing vessel maintenance, ticketing, and multi-brand customer onboarding. Hiring velocity is accelerating with 225 roles posted in the last 30 days, heavily weighted toward operations (162) and junior-level staff, signaling rapid expansion in front-line capacity rather than engineering or sales infrastructure.

Tech Stack 18 technologies

Core StackSalesforce Jira Confluence Node.js React GraphQL Helm Figma Excel Microsoft Office ECDIS iOS Core Data Core Animation Apple GPS Toast PowerPoint

What Hornblower Group Is Building

◆Challenges

Maintaining profitability
Reducing food and labor costs
Increasing average order value
Cost efficiency
Process improvements to drive efficiency and reduce risk
Compliance with pay legislation
Complex payments implementation
High-pressure go-live environments
Protecting revenue
Ensuring internal equity

▲Active Projects

Ceo update creation
Maintenance and repair program for passenger vessels
Board deck creation
Global job level and architecture framework
Payments implementation projects
Client onboarding and go-live
Implementation methodology improvement
Dashboard maintenance
Price and competition analysis
Customer review analysis

Hiring Activity

Accelerating240 roles · 220 in 30d

Department

Ops

162

Engineering

Sales

Operations

Support

Finance

Marketing

Seniority

Junior

122

Mid

Senior

Manager

Intern

Lead

Director

C-Level

Notable leadership hires: Chief Engineer, Cruise Director DJ, Chief Mate, Assistant Port Director

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About Hornblower Group

Hornblower Group is a privately held transportation and hospitality conglomerate headquartered in Orlando, Florida, with offices across San Francisco, Boston, Chicago, New York, London, Dublin, and Canada. The company operates through three main lines: City Experiences (dining cruises, walking tours, and city ferries under brands including City Cruises, Walks, and Devour), Hornblower Marine (vessel maintenance), and Anchor Operating System (reservation and ticketing software for travel and entertainment). The portfolio spans 10 countries and serves over 20 million guests annually. Current pain points include labor cost management, payment system complexity, profitability maintenance, and compliance with evolving pay legislation—typical friction points for asset-heavy, multi-location hospitality operators.

HeadquartersOrlando, Florida

Company Size5,001–10,000 employees

Hiring MarketsUnited States, Canada, Peru, United Kingdom

Frequently Asked Questions

What tech stack does Hornblower Group use?

Hornblower uses Salesforce for CRM, Node.js and React for backend and frontend development, Toast for point-of-sale, GraphQL for APIs, iOS for mobile apps, Jira and Confluence for collaboration, and custom ECDIS maritime navigation systems.

How many guests does Hornblower Group serve annually?

Hornblower serves over 20 million guests annually across its City Experiences, ferry services, and tour brands operating in 50+ U.S. cities and 10 countries.