Mexican homebuilder scaling sales and marketing operations across digital channels
Hogares Unión is a mid-market Mexican real estate developer shifting toward omnichannel customer engagement. The tech stack reveals a sales-led org heavily invested in CRM platforms (HubSpot, Salesforce, Zoho) paired with aggressive adoption of WhatsApp, Instagram, and TikTok — signaling a pivot from traditional real estate sales toward social-first lead generation and conversion. Active hiring clusters in sales (17 roles) and marketing (11 roles) confirm the priority is scaling digital customer acquisition and retention rather than product development.
Hogares Unión develops residential properties for Mexican families and operates primarily in Mexico. The company employs 201–500 people and is structured around sales, marketing, and customer support functions. Current operational challenges center on lead generation, conversion optimization in the luxury segment, and process standardization across a growing digital marketing footprint. The organization is actively implementing omnichannel customer service architecture and refining KPI tracking and conversation quality monitoring to support rapid scaling.
HubSpot, Salesforce, and Zoho. The stack suggests multi-platform CRM management, likely segmented by sales team or customer segment.
WhatsApp, Instagram, and TikTok. These are listed as top adopting technologies and appear in projects focused on omnichannel best practices and digital marketing campaigns.
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