Full-service waste and amenities operator for multifamily housing across 40 states
Valet Living operates a national waste collection and residential amenities network across 1.8 million apartments, executing 460M+ service events annually. The company's tech stack—Salesforce, Yardi, Workday, and purpose-built iValet software—reflects a field-operations business with heavy reliance on contractor scheduling and work-order management. Hiring velocity is minimal despite 1,040 open roles, nearly all junior-level ops positions, which signals either internal capacity constraints or a tight labor market for service technicians.
Notable leadership hires: Director of Operations, Lead Service Valet
Valet Living is a privately held multifamily housing services provider operating doorstep waste collection, recycling, maintenance, and premium resident amenities across 40 states. The company serves apartment communities and their residents through B2B contracts with property owners and B2C-facing service delivery. Founded in 1995 and now backed by GI Partners, Valet Living operates through a distributed field workforce coordinated via Yardi property-management integration and custom scheduling software. Current operational focus spans service reliability, work-order turnaround, contractor app adoption, and managing part-time and contractor labor at scale.
Salesforce, Yardi (property management), Workday (HR), HubSpot, Pardot, iValet (proprietary software), and Microsoft Office suite. DailyPay is also in use.
Service reliability, work-order turnaround time, contractor app adoption, service coverage gaps, workforce management, and reducing repeat service calls.
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