Atlassian consulting and DevOps transformation for enterprise cloud and ITSM
Herzum is a 20-year-old IT consulting firm positioned as a top-tier Atlassian partner, now scaling into GenAI infrastructure and data modernization. The tech stack reveals a dual-engine operation: legacy enterprise tooling (SAP, Oracle, SQL Server, Qlik) alongside modern cloud-native infrastructure (AWS, GCP, Terraform, GitLab CI/CD, Python). Active projects—multi-agent AI workflows, LLM deployment, Qlik data modeling, ServiceNow integrations—signal a transition from pure Atlassian/DevOps consulting toward AI-enabled platform work, while pain points (PCI-DSS/GDPR compliance, multi-cloud risk, disaster recovery) point to security and governance as critical customer friction.
Herzum delivers enterprise IT transformation across Agile, DevOps, cloud migration, and ITSM. The company operates as an Atlassian Platinum Solution Partner and monday.com partner, with a client base spanning 18 countries and offices on three continents. Service offerings include Atlassian Cloud and ITSM implementation, custom application development (especially on ServiceNow), GenAI adoption strategies, and training through Herzum University. Current work focuses on data modernization (Qlik analytics, CMDB governance), cloud security architecture, and LLM infrastructure—all touching high-compliance verticals where disaster recovery and multi-cloud governance are non-negotiable.
Herzum holds Atlassian Platinum Solution Partner status and specializes in Atlassian Cloud and ITSM implementations across Jira, Confluence, and Service Desk solutions.
AWS (primary: ECS, Lambda, SQS, EventBridge, API Gateway), Google Cloud Platform, and Azure DevOps. Terraform and OpenTofu enable infrastructure-as-code across multi-cloud deployments.
GenAI infrastructure (multi-agent architectures, LLM deployment), Qlik data modernization, ServiceNow custom modules (CSM, HR), CMDB governance, and performance analytics platforms—with emphasis on secure, compliant cloud architectures.
Other companies in the same industry, closest in size